Job Description
**This is a Full Time position at 40 hours per week and the role would be working at both the Huntley and McHenry Infectious Disease/Urology clinics. Schedule is Monday through Friday, approximately 7:30a-4:30p.**
The Patient Services Representative reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Patient Services Representative consistently provides the highest level of customer service over the phone and in person. This position performs clerical functions in an accurate and timely manner which contributes to the efficient operation of the office. The Patient Services Rep also performs basic office accounting functions.
Qualifications
Required:
- High School Graduate or Equivalent.
Preferred:
- Minimum of one (1) year of medical office experience
- Previous experience with health insurance patient billing
Additional Information
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
