Job Description
**This is a Full Time, salaried position at 40 hours per week located at Lake Forest Hospital for the Pain Medicine clinic. Schedule is Monday through Friday. Previous experience with pain medicine or interventional procedures in ambulatory setting is highly preferred.**
The Manager, Nurse reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Manager, Nurse is responsible for managing the clinical staff in the Practice, overseeing various clinical functions that impact patient care, patient flow, and patient satisfaction; and maintaining a solid understanding of all relevant policies, procedures, and regulatory requirements. The Nurse Manager oversees the telephone triage function performed by the clinical staff and provides staff education related to clinical care and quality issues. This position will also have an active role in providing direct patient care.
Responsibilities:
- Manage the clinical staff including telephone triage function, providing direction, inspiration and counseling
- Oversee various clinical functions that impact patient care, patient flow and patient satisfaction
- Oversee office-based procedures
- Provide staff education related to clinical care and quality issues to provide excellence in patient care
- Maintain solid understanding of all relevant policies, procedures, and regulatory requirements ensuring compliance
- Work closely with practice and physician leadership to ensure smooth and efficient operations in the practice in an environment that is both challenging and rewarding
- Consistently model the organization's philosophy of customer service
Qualifications
Required:
- Bachelor of Science degree in Nursing.
- Registered Professional Nurse license by State of Illinois.
- American Heart Association Basic Life Support CPR certification.
Preferred:
- Previous supervisory experience.
- Minimum 3 years of experience in ambulatory care.
- Previous experience with pain medicine or interventional procedures in ambulatory setting.
Additional Information
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
