Greets customers and responds to general and specific inquiries that require advanced departmental knowledge and critical thinking skills. Independently collects information and coordinates preparation of reports. Identifies and assesses issues and opportunities for improvement and implements changes following managerial review. Maintains department schedule by coordinating calendars for department personnel, arranging meetings, conferences, teleconferences and travel with minimal direction. In collaboration with Management, creates and maintains operating procedures and guidelines. Reads, researches and routes correspondence: drafts letters and documents; collects and analyzes information and initiates telecommunications. Delivers and/or coordinates the delivery of documents and materials as required. Maintains equipment in good working order. Records meeting discussions by attending meetings and recording key discussions and conclusions. Supports accounts receivable/payable processing. May perform other duties as assigned.
- High school diploma or GED equivalent.
- Two (2) to five (5) years' experience in a relevant role.
- College studies and/or a minimum of two years providing office services (strongly preferred).
- Basic understanding of Microsoft Office Software.