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Behavioral Health Intake Evaluator, In House Registry, Days

Northwestern Medicine
Employment type: 
Full time
Required degree level: 
Remote Position: 

  • Answers inquiry calls in a prompt and courteous manner, assisting callers, screening potential patients and setting up initial evaluation appointments.
  • Conducts initial assessments for all levels of care for patients 12+ with addiction and/or mental health needs.
  • Establishes rapport with patients and their families, assesses patient needs, establishes preliminary diagnosis and treatment plan recommendations.
  • Completes written assessment in a timely, thorough fashion, completes required consents/releases with patients and communicates outcome of evaluation with referral sources with patient consent.
  • Communicates well with physicians, seeking their input for patient placement and notifying them of patient status as needed.
  • Works effectively with all referral sources, physicians, therapists, and contact persons to ensure the prompt and courteous assessment and transition to BHS programs or outside referrals as appropriate.
  • Works cooperatively with BHS Business Development to foster current referring agent relationships.
  • Provides a system of smooth transition for all patients to the appropriate services within BHS or the community, working effectively with clinical staff, utilization review staff and business office to remove barriers to efficient provision of care.
  • Knowledge of and proficiency with EMR/basic computer skills.
  • Master's Degree in behavioral health field.
  • IL license in a mental health field (LSW, LPC, AMFT).
  • Minimum 1 yr experience in mental health field.
  • Knowledge of ASAM patient placement criteria.
  • Excellent communication and organizational skills.

Northwestern Medicine is dedicated to providing the most advanced healthcare to the communities and patients we serve. The Northwestern Medicine clinical and administrative staff, medical and science faculty and medical students come together everyday with a shared commitment to superior quality, academic excellence, scientific discovery and patient safety.

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