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Business Analyst

Employment type: 
Full time
Remote Position: 
Required degree level: 


Partner with stakeholders to elicit business requirements in support of BCBSA software applications. Provide input into various business models and Plan facing communications. Identify application enhancements and provide input into release content.


Responsibilities include but are not limited to:

  • Gather and assess stakeholder inputs and perform analysis to elicit business requirements that support enhancements to emerging and existing business.
  • Provides input into the analysis that supports the assessment of solution options.
  • Perform walkthrough of authored requirements with technical and user groups to confirm acceptance of business requirements, prototypes and UI mockups.
  • Adhere to various software development methodologies. Ensure all authored artifacts are completed timely and updated as needed.
  • Assist in the facilitation of authored requirements through to development, design, implementation and production support for new products and enhancements to existing software.
  • Obtain agreement with stakeholders on implementing assigned enhancement and support the development workflows and/or policies and procedures. Prepare for and participate in stakeholder communication forums which may include workgroups, customer calls, emails, webinars, or training.
  • Work with Sr. Business Analyst to ensure requirements are captured effectively. Analyze technical and functional requirements to validate that they align with authored business requirements.
  • Research and identify opportunities for improvement and innovation based on industry/cross-industry knowledge and experience.
  • Provide information, data analytics, guidance and consulting support to Plans, internal and external stakeholders to support day-to-day product inquiries and product issue resolution.
  • Provide research, input and/or editing for business documentation including, but not limited to, presentations, whitepapers, SOPs, implementation guides, reference materials, Web-based materials.
  • Act as primary point of contact with several customers including internal technical staff and Plan business/technical staff related to BCBSA applications.


Required Basic Qualifications:

  • Bachelor's degree in business, Information Systems, or a related discipline
  • Minimum 3 years' experience specifying requirements for software applications

Preferred Basic Qualifications:

  • Experience working with complex, distributed systems
  • Blue Cross and Blue Shield or Healthcare Industry experience
  • Entry Certificate in Business Analysis (ECBA)
  • Familiarity with one or more development lifecycle methodologies
  • Proficiency in Microsoft Office products (Excel, Word, PowerPoint, Visio, SharePoint)
  • Research, critical thinking, analytical skills and problem solving skills
  • Effective organization, presentation and communications skills (oral and written)
  • Strong inter-personal and customer relationship building skills

Equal Opportunity Employer

Blue Cross Blue Shield Association is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, disability, veteran status, genetic information or any other legally protected characteristics

Make an impact on healthcare in America. A career with Blue Cross Blue Shield Association allows you to be part of the foundation that supports the 35 Blue Cross and Blue Shield companies nationwide, while protecting and strengthening the Blue Cross Blue Shield brand. Our work is helping provide greater access to cost-effective healthcare, improve the health of America and build stronger communities. With a commitment to diversity, equity and inclusion, we celebrate different cultures, languages, backgrounds and experiences while striving to advance health equity, and we want you to join Team BCBSA.

Vision Accommodations, Hearing Accommodations, Neurodiversity, Learning, Mental Health, Mobility