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Customer Solutions Specialist

New Jersey
Zip Code: 
Employment type: 
Full time
Remote Position: 
Job Expiration Date: 

We are looking for broadly-skilled, resourceful and talented people to join our Robbinsville team. People of all types have been successful at McMaster-Carr; from archaeologist to engineers, business students to thespians, we’re interested in your ability to think and your drive to be challenged.

The individuals we hire will have the opportunity to learn about McMaster-Carr’s operations with the potential to contribute to multiple areas of the company over time. These vital team members must be able to adapt to challenging new tasks and environments quickly. Successfully contributing in one area of the business could lead to new roles and responsibilities in another.

Responsibilities could include:

· Guiding our diverse clientele quickly and effectively through our enormous inventory to find the specific products they need to meet their business goals

· Identifying new customer opportunities, responding to current customers, and enhancing our marketing file with findings from your research

· Providing value-added solutions to our customers’ unique questions, based on sound research and data analysis

Strong candidates should have excellent research and writing skills, be able to multi-task, as well as think creatively and critically in order to meet new challenges.

Your Future:

Our work environment is fast-paced and collegial, offering the stability of a century-old market leader with the excitement of a company that is still growing and innovating. At McMaster-Carr, we offer an environment where employees face challenging opportunities, grow professionally, and have a life outside of work. We have few private offices, no reserved parking, and encourage the free exchange of ideas across all areas of our organization. Advancement is directed not by your undergraduate major or tenure with the company, but rather by your performance.

The compensation and benefits for this opportunity are exceptional and reflect McMaster-Carr’s commitment to locating and valuing talented, accomplished employees. In addition to a competitive starting salary of $66,700-$76,700, we offer medical, dental and vision benefits; tuition reimbursement; profit- sharing; and a company-funded retirement plan.

EOE/M/F/Vet/Disability/Sexual Orientation/Gender Identity

Additional Information: 
For 121 years, McMaster-Carr has been supplying the equipment that keeps the wheels of industry turning. As an industry leader in distribution, operations, customer service, and publishing, we are a trusted partner of major and minor businesses, governments, and institutions across the continent. Our signature catalog contains over 700,000 of the highest-quality, highest-demand products, and our supply chain and logistics management allows us to deliver those products to our customers quickly and reliably. EOE/M/F/Vet/Disability/Sexual Orientation/Gender Identity Type :Direct Employer Address :200 New Canton Way Robbinsville, NJ 08691

Since our start, 121 years ago, McMaster-Carr has worked to provide its customers with reliable, convenient service. Our organization is made up of professionals from a diverse background of experiences, most of who have never worked in the industrial supply field but thrive in our dynamic setting.