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Customer Strategic Planning Manager, Channel (Fabric Care)

Church & Dwight Co., Inc.
New Jersey
Employment type: 
Full time
Required degree level: 
Vision Accommodations
Hearing Accommodations
Mental Health
Remote Position: 

A collective energy and ambition. A place where you can make a real difference.

We're a company that genuinely cares about our people, our products, our consumers and the environment.

Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries.

United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win.

Role Summary
The Customer Strategic Planning Manager, Channel (Fabric Care) is the single point of accountability linking a category's strategies and plans to Field Sales. The Customer Strategic Planning Manager works between the Brand/Category, Field Sales, and the internal teams to communicate brand strategies supported by initiatives and implementation of plans and executional measurement. The CSP Manager works directly with field sales for an end-to-end plan to manage net sales, trade spending and profitability across all classes of trade within assigned strategic business unit portfolio of products.

If you have prior experience with Trade Marketing, Sales Strategy or Sales Planning, we want to hear from you!

Role Accountabilities and Responsibilities

  • Insure alignment of strategic trade and brand marketing initiatives across the category
  • Lead the annual Customer / Category Planning process, ensuring that all organizational requirements are met from a timing and data integrity standpoint
  • Responsible for the coordination and execution of customer business plans that meet brand strategies and deliver corporate growth, trade spend and profit objectives
  • Identify and communicate class of trade specific sales opportunities and potential risks, developing execution plans with field sales to close business gaps on sales and/or profit
  • Provide the detailed analysis required to make recommendations on allocations of incremental funds to be spent against key corporate initiatives
  • Manage the annual bottom up planning process including active support and analysis for key strategic customers as well as providing ongoing feedback and presentation of customer plans and corporate risks and opportunities to headquarter functions
  • Represent Customer Strategic Planning at Brand team meetings to represent Sales and provide direction and insight related to customers and brand performance
  • Ensure efficient management of workflow and information between Category and Field Sales
  • Coordinate the new product development process for the entire brand life-cycle
  • Ensure 4P's are accurate and deployed based on inputs from Sales Analytics and Business Solutions and Category Management
  • Represent sales in the S&OP process and resolve supply/demand/forecasting issues with cross-functional teams (Demand Planning, Customer Service and Marketing) and communicate accordingly to Sales
  • Develop deployment materials for the Sales Playbook (4P's)

Education and Experience

  • Bachelor's Degree Required
  • Minimum 2 years of sales experience with emphasis on Trade Marketing, Field Sales and Sales Operations within a CPG headquarters environment
  • In depth knowledge of retailer go to market strategies and class of trade/channel dynamics
  • Demonstrated strong analytical, financial management, business acumen and problem solving skills
  • Strong understanding of syndicated data systems and reporting methodologies
  • Strong communication skills (written, verbal, presentation and interpersonal skills) and organizational skills
  • Proficient in Microsoft Office: Excel, PowerPoint
  • Knowledge of TPM/TPO systems
  • Experience with analysis of retail promotion effectiveness and efficiency
  • Ability to travel up to 20%

Church & Dwight is proud to be an Equal Opportunity Employer/Veterans/Individuals with Disabilities.

For more information on our company, our brands and our culture visit us at