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Director of Financial Aid - Systems and Business Processes (Reg FT)

Community College of Allegheny County
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Director of Financial Aid - Systems and Business Processes (Reg FT)


Position Title: Director of Financial Aid - Systems and Business Processes (Reg FT)


Department: Financial Aid


Campus: Allegheny Campus


Benefits: CCAC offers an exceptional benefits package. Highlights include an excellent health plan with very low out-of-pocket expense network option, generous time off and holiday pay, a 403b retirement plan with up to 10% employer match or other options through the State's retirement defined benefit pension system, free employee parking, public service (student) loan forgiveness eligible employer, and employer paid benefits including group life insurance, short-term and long-term disability insurance, and flexible spending accounts.


Additional Information: This position will remain open until filled. However, in order to ensure consideration for an interview, please submit your completed application, cover letter and resume by no later than July 29, 2022. The College cannot guarantee that application materials received after this date will be considered or reviewed.


Salary Grade: Admin 15 - $58,050


Job Category: Administrators


Employment Type: Regular Full-Time


Job Slot: 5041


Job Open Date: 7/15/2022


Job Close Date:


General Summary: Primary liaison with ITS on matters related to the Financial Aid Module of Colleague.


Requirements: Master's degree in business management, accounting, higher education administration, counseling or related field and a minimum of three years experience. Strong communication, supervisory and leadership skills. Prior financial aid experience. Ability to balance regulations with addressing student needs. Ability to recommend, interpret, administer and update financial aid policies ensuring compliance with federal, state and local laws and contractual regulations. Solid understanding of institutional, state and federal financial aid policies and procedures. Ability to interact with students, parents and external constituents. Ability to coordinate workshops and programs related to financial aid both on and off campus. Ability to resolve and assist in resolution of problems and/or complaints, taking corrective action as appropriate. Skill in use of data, research and analysis to increase and improve operational efficiency.




• Administers and monitors federal, state and institutional financial aid.

• Evaluates student's need; performs need analysis for eligibility.

• Counsels students and families on the financial aid process.

• Develops financial aid information for dissemination and presentation to current and prospective students, parents, faculty, staff, counselors and other financial aid professionals.

• Completes federal, state and institutional reports.

• Analyzes financial aid reports for accuracy, operating within budget constraints and proper reporting to various agencies.

• Responds to federal, state and institutional audits.

• Maintains current knowledge of federal and state regulations and guidelines to properly administer the financial aid program.

• Assesses financial aid services; makes recommendations for change and improvement as needed.

• Creates and updates financial aid procedures manual.

• Processes applications and awards.

• Supervises financial aid staff and student employees.

• Attends campus, local and state financial aid meetings and workshops.

• Performs other duties as assigned.


Clearances: Current criminal record/child abuse clearances will be required if offered the position and in order to be employed at the College. The three clearances are Pennsylvania Child Abuse History Clearance, Pennsylvania State Police Criminal Records Check, and Federal Bureau of Investigations (FBI) Criminal Background Check. The College has provided instructions on how to obtain these clearances and are available


Vaccination: Effective November 1, 2021, as a condition of employment, all new employees of Community College of Allegheny County must be fully vaccinated against COVID-19 and provide proof of their vaccination or have received an approved exemption to be an employee. Prospective employees who are offered a position can request an exemption from this vaccine requirement for religious or documented medical reasons. Exemption requests will be reviewed for approval on a case-by-case basis by the Office of Human Resources.


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Founded in 1966 on the principle that quality education should be both affordable and accessible to all members of our community, CCAC offers more than 150 academic programs across six diverse program categories including business; science, technology, engineering and math; health; culinary arts, arts and humanities; and education and the social and behavioral sciences. Our students are taught by more than 275 full-time faculty and instructors in classes averaging just under 20 students each. And our students are further enriched by the more than 100 student clubs and organizations CCAC offers, as well as through their participation in the number of NJCAA men's and women's sport teams at each of its four campuses.