Skip to main content
Southern Company

Distribution Support Representative

Southern Company
Occupational fields: 
Architecture and Engineering
Employment type: 
Full time
Remote Position: 
Required degree level: 

Distribution Support Representative - Dublin and Vidalia Headquarters

Work Location(s): 201 Pecan Rd, Dublin GA 31021 / 406 E Oxley Blvd, Vidalia GA 30474

Job Summary

The position provides administrative support to the Macon Distribution Area.

Job Responsibilities include:

  • Answer phone calls in a professional and responsive manner, accurately assessing the relative urgency and priority of each call and follow through to ensure the customer is appropriately handled
  • Support SERP activities by assisting with manpower tracking, logistics, and other duties as assigned with potential for overnight travel
  • Serves as the timekeeping administrator.
  • Coordinate meetings by scheduling conference rooms, handling catering requests, reserving audiovisual equipment, etc.
  • Help sort and distribute incoming mail.
  • Maintain a high level of customer service by coordinating internal and external customer requests
  • Handle iExpense for the group (expense statements, mileage, procurement card charges)
  • Ordering office supplies
  • Maintaining confidential information including archiving of business records
  • Updating on call information in ARCOS
  • Support Region SERP activities by assisting the Storm Center with the creation of Storm Teams in Manpower Tracking and other support duties
  • Candidate must be available to work overtime during storm duty - this could include evenings, weekends and/or holidays.

Job Qualifications


  • High School diploma or equivalent required
  • College coursework and/or degree are a plus.
  • Certification as an administrative professional is a plus.

Job Experience

  • At least 2 years of administrative/secretarial experience supporting multiple managers and staff in a business setting preferred.
  • Prior data entry and reporting experience.
  • Previous experience using an online time recording system/software preferred.
  • Expense reporting knowledge a plus.
  • Experience working with a diverse group with multiple needs preferred.
  • Suitable years of experience working within dispatching and systems support is a plus.

Knowledge, Skills & Abilities

  • Candidate must successfully qualify on the EEI SASS test.
  • Proficient in the use of Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Knowledge of Oracle HCM, ARCOS, MAXIMO, JETS, CAMP, GRITS desired
  • Experience with CSS preferred.
  • GA 811 Locate tracking
  • Effective communication skills
  • Excellent customer service skills
  • Organizational skills-maintaining calendars, scheduling/coordinating meetings
  • Ability to prioritize tasks
  • Ability to solve problems in a timely manner
  • Team player by assisting in other areas when necessary
  • Ability to adapt to a changing environment
  • Flexible, multitask oriented, ability to meet deadlines, work with minimum supervision
  • Knowledge of Company operations, policies and procedures

Together with our subsidiaries, we deliver clean, safe, reliable and affordable energy to our 9 million customers. Our focus is doing so with service excellence.

That means we are leaders who take action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. We create community value through energy, social, economic, and environmental progress.

We do this through electric operating companies in three states and natural gas distribution companies in four. Our family of companies draw on diverse energy sources to create the best mix for our service areas, including electricity, natural gas, solar power, carbon-free nuclear, and other sustainable sources.

We leverage our leading distributed energy infrastructure company and other innovative technology to better serve every customer. Our competitive, national generation company serves wholesale customers, and our family includes a fiber optics network, and telecommunications services.

We have positioned diversity and inclusion as critical to our success enabling us to put the needs and well-being of the people we serve at the center of all that we do.

Southern Company believes all employees should feel welcome, valued, respected and heard. Our goal is a workplace in which all employees contribute to their fullest and a workforce that reflects our customers and communities. We accomplish this by valuing and leveraging the full range of differences and similarities we bring to our teams, customers and communities.

Workplace Awards

  • 2023 100% Corporate Equality Index Score - Human Rights Campaign (7th consecutive year)
  • 2023 America's Best-In-State Employers – Forbes
    • Southern Company (No. 1 in Alabama, No. 5 in Georgia)
  • 2023 Best Employers for Women (No. 9) - Forbes
  • 2023 America’s Greatest Workplaces – Newsweek
  • 2023 Best Companies for Multicultural Women – Seramount
  • 2023 Top 50 Companies for Diversity - DiversityInc (8th consecutive year)
    • No. 1 Top Company for Black executives
    • No. 3 Top Company for Veterans
    • No. 5 Top Company for Supplier Diversity
    • No. 14 - Top Company for Executive Diversity Councils
  • 2022 Global 200 – Forbes
  • 2022 Best Employers for Women - Forbes
  • 2023 America’s Best Employers for Diversity - Forbes
  • 2023 America’s Greatest Workplaces for Diversity - Newsweek
  • 2023 America’s Best Large Employers – Forbes
    • No. 15 overall, top utility
  • 2023 Top 100 Military-Friendly Employer (No. 2) - GI Jobs magazine
Vision Accommodations, Hearing Accommodations, Mobility