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Enrollment Services Specialist (Temp PT)

Community College of Allegheny County
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Enrollment Services Specialist (Temp PT)


Position Title: Enrollment Services Specialist (Temp PT)


Department: Enrollment Services


Campus: West Hills Center or Homewood Brushton and Braddock Hills Centers


Additional Information: Two part time temporary positions available, one at West Hills Center and one shared between Homewood-Brushton and Braddock Hills Centers. Travel is required, valid PA driver's license and reliable transportation is required.


Work Hours: Additional hours, including evening and weekend hours, may be needed to meet the needs of the department. Schedule will vary.


Benefits: CCAC offers an exceptional benefits package. Highlights include an excellent health plan with very low out-of-pocket expense network option, generous time off and holiday pay, a 403b retirement plan with up to 10% employer match or other options through the State's retirement defined benefit pension system, free employee parking, public service (student) loan forgiveness eligible employer, and employer paid benefits including group life insurance, short-term and long-term disability insurance, and flexible spending accounts, certain conditions or restrictions may apply.


Remote Work Option: Fully In-Person


Job Category: Administrators


Employment Type: Temporary Part-Time


Job Slot: N/A


Job Open Date: 3/1/2024


Job Close Date:


General Summary: Represents CCAC at public events in order to recruit and increase student enrollment at CCAC.


Requirements: Bachelor's degree and one year's experience in a sales and/or customer-facing position or an Associate's degree and three year's experience in a sales and/or customer-facing position. Experience working in higher education or admissions is preferred. Ability to work independently and in a team setting to meet expected goals. Ability to multi-task. Strong organizational and follow-up skills. Related professional position in higher education. A valid Pennsylvania driver's license is required. Excellent customer service skills. Ability to travel and be housed at any of the College's campuses or centers and to serve as backfill at enrollment related events and serve as a representative of the College at public and private events. Some evenings, weekends and travel required.




1. Collaborates with enrollment management staff to develop and implement a strategic enrollment management plan encompassing the adult and high school market.


2. Conducts high school recruitment visits and participates in college fairs targeted at high school students.


3. Conducts visits and participates in other recruitment or promotional activities at businesses, non-profits and other organizations to recruit adult/non-traditional students.


4. Records recruiting activity outcomes, maintains contact lists and databases and analyzes enrollment data.


5. Conducts and/or provides support for on-campus recruitment/admissions activities including meeting with potential students and parents to discuss college enrollment process.


6. Interfaces or networks with appropriate internal and external parties to develop or enhance recruitment opportunities and activities.


7. Represents CCAC by conducting presentations to student and parent groups.


8. Conducts campus tours/meetings to prospective students.


9. Develops and maintains relationships with personnel representing high schools, social agencies and organizations, the business community and external constituencies.


10. Maintains contact with the academic departments, placement, continuing education and college centers to remain current about new programs, program changes and other information critical to the successful recruitment of new students.


11. Ask. Listen. Solve.


12. Performs other duties as required or as assigned.


Clearances: Current criminal record/child abuse clearances will be required if offered the position and in order to be employed at the College. The three clearances are Pennsylvania Child Abuse History Clearance, Pennsylvania State Police Criminal Records Check, and Federal Bureau of Investigations (FBI) Criminal Background Check. The College has provided instructions on how to obtain these clearances and are available


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Founded in 1966 on the principle that quality education should be both affordable and accessible to all members of our community, CCAC offers more than 150 academic programs across six diverse program categories including business; science, technology, engineering and math; health; culinary arts, arts and humanities; and education and the social and behavioral sciences. Our students are taught by more than 275 full-time faculty and instructors in classes averaging just under 20 students each. And our students are further enriched by the more than 100 student clubs and organizations CCAC offers, as well as through their participation in the number of NJCAA men's and women's sport teams at each of its four campuses.