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Facility Rental Assistant

The Morton Arboretum
City: 
Lisle
State: 
Illinois
Zip Code: 
60532
Employment type: 
Part Time
Years of experience: 
0 - 2 years
Required degree level: 
High School Diploma or GED Equivalency
Accommodations: 
Vision Accommodations
Hearing Accommodations
Mobility
Remote Position: 
No
Job Expiration Date: 
02/29/2020

Position Summary:
Provide support to the facility rental team. Respond to inquiries regarding facility rentals at The Morton Arboretum. Assist with preparing correspondence and the weekly schedule. Work with departments to ensure that events are executed successfully.

Essential Functions:

  • Assist as necessary with telephone and email inquiries regarding the facility rental program.
  • Assist with the preparation of the weekly schedule, event agreements, and other correspondence.
  • Prepare and finalize event diagrams.
  • Assist with group menu tastings.
  • Support supervisor as needed to ensure events meet the highest standards.
  • Assist as necessary with greeting clients and showing facilities.
  • Ensure top-quality customer service to facility rental clients through the entire sales cycle, from initial inquiry through post event details.
  • Other duties as assigned.

Qualifications:

High school diploma required. Associate’s degree preferred. 1 years professional experience required. Previous work experience in a hospitality environment preferred. Knowledge of customer service practices and familiarity with standard catering concepts and knowledge desired. Proficiency with Microsoft Office Suite, Google applications, and calendar software programs beneficial.

Success Factors:

  1. verbal and written communication skills. Highly organized, detail-oriented professional with resourcefulness to handle multiple tasks and last-minute customer requests. Proficient and accurate with record-keeping and the ability to work under time constraints and manage their work with frequent interruptions. Customer service oriented individual who is able to relate effectively with people of various cultural backgrounds and experience. Energized by public contact and interactions and provide a positive, welcoming manner. Ability to handle confidential information. Demonstrate a genuine interest in learning and promoting the subject matter of the Arboretum.

Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

· Physical Demands: Occasional standing and walking to show facilities. Work requires some physical activity: limited lifting and carrying (up to 30 lbs.).

· Work Environment: Fast-paced office environment and some event locations (indoor and outdoor) around the Arboretum.

· Equipment: General office equipment.

· Schedule: Occasional evening and weekend work will be required.

 

The Morton Arboretum is an equal opportunity employer – disability/veteran.

Additional Information: 
To apply, visit http://mortonarb.org/employment.

The Morton Arboretum is a magnificent outdoor museum with a mission to collect and study trees, shrubs, and other plants from around the world, to display them across naturally beautiful landscapes for people to study and enjoy, and to learn how to grow them in ways that enhance our environment. Our goal is to encourage the planting and conservation of trees and other plants for a greener, healthier, and more beautiful world. The Arboretum ranks among the leading arboretums of the world in size, age, quality of specimens, and programs in Plant Collections, Science and Conservation, and Education.

History:  Established in 1922 by Mr. Joy Morton, founder of the Morton Salt Company and son of J. Sterling Morton, the originator of Arbor Day, the Arboretum has grown to include 1,700 acres of plant collections and gardens amid spectacular natural landscapes of woodlands, prairie, lakes, and streams.

Plant Collections:  The Arboretum grows and displays a rich diversity of trees, shrubs, and other plants that are Collections evaluated for their suitability for the midwestern United States. These living collections include 222,000 plant specimens representing 4,650 different kinds of plants. Arranged by geographic, taxonomic, and other special groupings, the collections are enhanced by restored natural areas of native plants.

Science and Conservation:  The Research Program focuses on practical scientific studies; key areas include tree health, tree Conservation improvement, and woodland conservation. Housed in the state-of-the-art Research Center is a Herbarium with a collection of 200,000 dried specimens for botanical research. The Chicago Region Trees Initiative develops strategies for tree and urban forest improvement; the Community Trees program advocates for trees in 274 communities in seven counties. ArbNet, facilitated by The Morton Arboretum, is an interactive professional community of arboreta with programs to foster advancements among tree-focused gardens. Science and conservation initiatives address international needs to build partnerships and save endangered trees.

Education:  The Education Program is relevant to needs and interests in learning about plants, nature, and ways to improve our world. Through the Thornhill Education Center, classes and other offerings for adults, youth and family, and schools and scouts serve 47,000 participants, with 646 schools partaking of field, lab, and outreach programs. Also available are teacher-training resources and a cooperative botany degree program with regional colleges and universities. The Sterling Morton Library contains collections of 27,000 volumes on botany, horticulture, natural history, and ecology; rare books, periodicals, and catalogs; and 12,000 botanical artworks. The Plant Clinic answers inquiries from 536 zip codes about plant selection and care. 

Accommodations:
Vision Accommodations, Hearing Accommodations, Mobility