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Food Service Worker-Valley West Casual 1k Sign-on Bonus

Northwestern Medicine
Occupational fields: 
Food Services
Remote Position: 
Required degree level: 


  • $10,000 Tuition Reimbursement per year ($5,700 part-time)
  • $10,000 Student Loan Repayment ($5,000 part-time)
  • $1,000 Professional Development per year ($500 part-time)
  • $250 Wellbeing Fund per year($125 for part-time)
  • Matching 401(k)
  • Excellent medical, dental and vision coverage
  • Life insurance
  • Annual Employee Merit Increase and Incentive Bonus
  • Paid time off and Holiday pay

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

  • Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional and financial well-being.
  • Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.

From discovery to delivery, come help us shape the future of medicine.


**This position comes with a $1,000 sign-on bonus**

See what our staff have to say about working in this department and at Northwestern Medicine!

Hours/Schedule: Mon & Tues 1:30pm-7:30pm and every other weekend (Sat & Sun) 3:30pm-7:30pm

The Food Services Worker I reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Food Service Worker I performs a variety of functions and tasks pertinent to the production, service, sanitation, and distribution of food to patients, sisters and employees.


  • Prepares cold food items for patients and cafeteria.
  • Take Room Service orders including employee/patient/family initiated orders and those patients needing assistance.
  • Complete tray assembly.
  • Ensures food meets all safety and sanitary regulations and completes all required documentation.
  • Data entry using Microsoft Excel.
  • Basic cash handling.
  • Maintains a safe, clean, neat and orderly cooking area.
  • Ensures all department policies and programs are adhered to.
  • Ensure satisfaction in quality and service using problem resolution skills as necessary.
  • Completes daily position checklists, cleaning duties and all required documentation.
  • Completes all mandatory in-service trainings and meets employee health requirements.
  • Completes daily position checklists, cleaning duties and all required documentation.
  • Washes and sanitizes all food service equipment used for patients and cafeteria service.
  • Replaces items to their proper place of storage.
  • Demonstrates ability to exercise independent judgment in times of need.
  • Assist with putting away stock using the FIFO (first in, first out) method.
  • Cleans and sanitizes cafeteria service items.
  • Cleans dish machine at end of shift.
  • Cleans and sanitizers work area.
  • Cleans and sanitizes food service carts.

Competencies/Performance Expectations

  • Demonstrates ability to exercise independent judgment in times of need.
  • Verbal and written communication skills necessary to understand instructions
  • Able to professionally interact with patients, staff, and hospital leadership.
  • Able to apply common sense and understanding to carry out detailed but involved written and oral instructions.
  • Able to exercise independent judgment and solve problems.
  • Advanced time-management and organizational skills; Able to multi task and work in a fast-paced environment with constant customer interaction.
  • Must be able to read dietary instructions
  • Flexible schedule and willingness to help out as requested.



  • High School graduate or GED required or, in lieu of education, must have one to three years' experience in a cafeteria, healthcare, restaurant, hotel, or hospitality setting, preferably in tray line or dish/pot position
  • Food Handler certification within 180 days of hire
  • Able to operate a cash register and various kitchen equipment (blenders, food processors, dish machine, label maker, etc.); possesses manual dexterity and motor skills to work equipment as needed.
  • Basic computer skills including ability to use Microsoft Word and Excel


  • Six months previous food service experience

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Current employees and former employees that have terminated in the last year are not eligible for a sign-on bonus.

While each of our 11 hospitals and more than 200 locations has a unique story, Northwestern Medicine is unified under one vision: to put patients first in everything that we do. Anchored by Northwestern Memorial Hospital in downtown Chicago, Northwestern Medicine brings academic medicine into the heart of local communities across the suburbs and beyond, close to where our patients live and work.

Northwestern Medicine is dedicated to providing the most advanced health care to the communities and patients we serve. The Northwestern Medicine clinical and administrative staff, medical and science faculty, and medical students come together every day with a shared commitment to superior quality, academic excellence, scientific discovery and patient safety.

Northwestern Medicine has:

  • More than 33,000 employees dedicated to exceptional service and care
  • More than 4,400 aligned physicians, including faculty, residents and scientists, offering treatment informed by the latest research from Northwestern University Feinberg School of Medicine
  • 6 hospitals honored by the Magnet® Recognition Program for meeting the highest standards for patient care and nursing excellence
  • Hundreds of locations throughout the Chicagoland area


Our Mission, Vision and Core Values

Whether directly providing patient care or supporting those who do, every Northwestern Medicine employee has an impact on the quality of the patient experience and the level of excellence we collectively achieve. This knowledge, expressed in our shared commitment to a single, patient-focused mission, unites us.


Northwestern Medicine is a premier integrated academic health system where the patient comes first.

  • We are all caregivers or someone who supports a caregiver.
  • We are here to improve the health of our community.
  • We have an essential relationship with Northwestern University Feinberg School of Medicine.
  • We integrate education and research to continually improve excellence in clinical practice.
  • We serve a broad community and strive to bring the best in medicine closer to where patients live and work.


To be a premier integrated academic health system that will serve a broad community and bring the best in medicine—including breakthrough treatments and clinical trials enhanced through our affiliation with Northwestern University Feinberg School of Medicine—to a growing number of patients close to where they live and work.


Patients first: Putting our patients first in all that we do

Integrity: Adhering to an uncompromising code of ethics that emphasizes complete honesty and sincerity

Teamwork: Team success over personal success

Excellence: Continuously striving to be better

  • “Best Place to Work for Disability Inclusion” (2022): Top score and designated as “Best Place to Work for Disability Inclusion” by the Disability Equality Index
  • “Best Place to Work for Disability Inclusion” (2021): Top score and designated as “Best Place to Work for Disability Inclusion” by the Disability Equality Index



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