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Health Unit Coordinator Cardiac Intermediate Part time Days

Northwestern Medicine
Occupational fields: 
Office and Administrative Support
Employment type: 
Part Time
Remote Position: 
Required degree level: 

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?


  • $10,000 Tuition Reimbursement per year ($5,700 part-time)
  • $6,000 Student Loan Repayment ($3,000 part-time)
  • $1,000 Professional Development per year ($500 part-time)
  • $250 Wellbeing Fund per year($125 for part-time)
  • Annual Employee Merit Increase and Incentive Bonus
  • Paid time off and Holiday pay


0.8 FTE Day position

The Health Unit Coordinator reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Health Unit Coordinator performs unit-based reception, clerical, medical record and patient registration functions. This position is capable of setting priorities and handling emergency situations in a calm manner.

The Coordinator is customer-oriented and able to communicate with all levels of staff and patients and their families. This role serves as liaison between patient care units and all other patient related departments. The Coordinator manages the overall unit workflow in concert with the charge RN and/or assistant manager.


  • Presents a friendly, approachable, professional demeanor and appearance.
  • Provides accurate information and timely updates to patients and customers.
  • Addresses questions and concerns promptly, or identifies appropriate person and resources to do so.
  • Provides directions or help to patients and customers with finding their way.
  • Uses effective service recovery skills to solve problems or service breakdowns when they occur.
  • Demonstrates teamwork by helping co-workers within and across departments.
  • Communicates effectively with others, respects diverse opinions and styles, acknowledges the assistance and contributions of others.
  • Uses organizational and unit/department resources efficiently.
  • Manages work schedule efficiently, completing tasks and assignments on time.
  • Contributes to opportunities and processes for continuous improvement.
  • Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide.
  • Communicates effectively and works cooperatively with other team members.
  • Has respect for and understanding of other disciplines.
  • Coordinates all work with the Manager and Charge Nurse.
  • Communicates appropriately and clearly to Manager, Charge Nurse, co-workers and physicians.
  • Consults other departments as appropriate to provide for an interdisciplinary approach to the patient's needs.
  • Retrieves all lab results from computer and bring results to the attention of the nurse caring for the patient.
  • Interacts professionally with patients/family and provides explanations and verbal reassurance as necessary.
  • Prepares medical records for new admissions and disassembles the chart and forwards to Medical Records upon patient discharge.
  • Maintains proper record assembly contents in chronological order behind tabs.
  • Obtains necessary signatures and documents. Aware of Petition and Certificate process in regard to Involuntary Admissions.
  • Transcribes accurately and clarifies handwritten, orders set physicians orders and clinical data. Enters and verifies orders in the computer to ensure timely and accurate delivery of medications, supplies, diagnostic/therapeutic tests/services.
  • Seeks out and obtains learning opportunities.
  • Participates in professional growth and development activities and shares knowledge from continuing education programs with co-workers.
  • Demonstrates computer competence for order entry, results, documentation, policies, etc.
  • Manages and operates equipment safety and correctly.
  • Demonstrates the ability to be flexible, organized and function under stressful situations.
  • Demonstrates confidence and success with multiple, high level, time sensitive tasks.
  • Answers telephone, monitors unit closed circuit camera, and intercom/door entry system in a polite manner and communicates information to the appropriate staff/family.
  • Utilizes critical thinking skills to successfully demonstrate the ability to prioritize and complete unit work quickly as the needs of the unit, patients, and staff change.
  • Monitors patient's type in the computer against actual status and makes corrections when necessary.
  • Performs pre-census and validates daily admission, discharge and census lists.
  • Registers patient in the computer.
  • Conducts telephone screenings (inquiry calls)in a fashion resulting in appropriate disposition based on the phone contact. Observes patient confidentiality rules and Release of Information data.
  • Orders supplies and prints all forms used for patients charts.
  • Performs other duties as assigned


Required :

  • High School Diploma or GED equivalent
  • Basic computer knowledge.
  • Ability to communicate effectively in English, both verbal and in writing.
  • Ability to assess and determine situations requiring an interpreter and to use interpreter services effectively
  • Excellent customer service skills

Preferred :

  • One year of experience in pertinent clinical specialty

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

While each of our 11 hospitals and more than 200 locations has a unique story, Northwestern Medicine is unified under one vision: to put patients first in everything that we do. Anchored by Northwestern Memorial Hospital in downtown Chicago, Northwestern Medicine brings academic medicine into the heart of local communities across the suburbs and beyond, close to where our patients live and work.

Northwestern Medicine is dedicated to providing the most advanced health care to the communities and patients we serve. The Northwestern Medicine clinical and administrative staff, medical and science faculty, and medical students come together every day with a shared commitment to superior quality, academic excellence, scientific discovery and patient safety.

Northwestern Medicine has:

  • More than 33,000 employees dedicated to exceptional service and care
  • More than 4,400 aligned physicians, including faculty, residents and scientists, offering treatment informed by the latest research from Northwestern University Feinberg School of Medicine
  • 6 hospitals honored by the Magnet® Recognition Program for meeting the highest standards for patient care and nursing excellence
  • Hundreds of locations throughout the Chicagoland area


Our Mission, Vision and Core Values

Whether directly providing patient care or supporting those who do, every Northwestern Medicine employee has an impact on the quality of the patient experience and the level of excellence we collectively achieve. This knowledge, expressed in our shared commitment to a single, patient-focused mission, unites us.


Northwestern Medicine is a premier integrated academic health system where the patient comes first.

  • We are all caregivers or someone who supports a caregiver.
  • We are here to improve the health of our community.
  • We have an essential relationship with Northwestern University Feinberg School of Medicine.
  • We integrate education and research to continually improve excellence in clinical practice.
  • We serve a broad community and strive to bring the best in medicine closer to where patients live and work.


To be a premier integrated academic health system that will serve a broad community and bring the best in medicine—including breakthrough treatments and clinical trials enhanced through our affiliation with Northwestern University Feinberg School of Medicine—to a growing number of patients close to where they live and work.


Patients first: Putting our patients first in all that we do

Integrity: Adhering to an uncompromising code of ethics that emphasizes complete honesty and sincerity

Teamwork: Team success over personal success

Excellence: Continuously striving to be better

  • “Best Place to Work for Disability Inclusion” (2022): Top score and designated as “Best Place to Work for Disability Inclusion” by the Disability Equality Index
  • “Best Place to Work for Disability Inclusion” (2021): Top score and designated as “Best Place to Work for Disability Inclusion” by the Disability Equality Index



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