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Manager, Data Architecture, Enterprise Data Warehouse, Full-time Days

Northwestern Medicine
Employment type: 
Full time
Remote Position: 
Required degree level: 

Direct and / or manage all project, process, resource and support activities as related to supported applications. Monitor, measure and report customer service levels against agreed upon performance standards. Provide team leadership and education in support of service management and service delivery processes. Demonstrate functional insight into industry and business process domains. Participate in all major strategy, operations and project related decisions for application management as required. Demonstrate the ability to "get things done", effectively direct the execution of the projects to support the achievement of successful, on time and on budget delivery of IT commitments. Direct and validate system documentation at all stages of development and support. Provide for twenty four hour technical support. Work with Service Management and Technology Teams to ensure problem coverage and minimize system downtimes. Manage resource agility / versatility for all direct reports and assist with progression of employee career paths. Manage vendor relationships, contracts and contract management policies for cost effectiveness, negotiate licensing agreements, plan for major software / infrastructure upgrades, and ensure that service management processes are used. Demonstrate the ability to deal with the changing environment and to lead / facilitate and manage change efficiently and effectively where appropriate. Manage operating and capital budgets to meet NMHC budget goals. Unquestionable integrity, credibility and character and demonstrated high moral, ethical behavior. Additional Functions: Host site visits and effective tell the "NMH Story". Present at industry conferences as needed. Represent NMH at local user groups and symposiums. AA/EOE

Northwestern Medicine is dedicated to providing the most advanced healthcare to the communities and patients we serve. The Northwestern Medicine clinical and administrative staff, medical and science faculty and medical students come together everyday with a shared commitment to superior quality, academic excellence, scientific discovery and patient safety.

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