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Membership Sales Assistant (Seasonal)

The Morton Arboretum
City: 
Lisle
State: 
Illinois
Zip Code: 
60532
Occupational fields: 
Sales
Employment type: 
Part Time
Years of experience: 
0 - 2 years
Required degree level: 
High School Diploma or GED Equivalency
Accommodations: 
Hearing Accommodations
Mobility
Remote Position: 
No
Job Expiration Date: 
01/31/2020

General Summary:  Provide a high level of customer service to members and visitors promoting and selling all levels and types of memberships at The Morton Arboretum, including, but not limited to new, upgraded, two year, and gift memberships. 
 
Qualifications:  High school diploma required. 1+ years previous retail sales or customer service experience strongly preferred. Effective customer service and communication skills required. Spanish language literacy a plus. Proficiency with Microsoft Office and Google applications beneficial. Experience using database software, such as Raiser’s Edge, and point-of-sale systems preferred. 
 
Success Factors:  Ability to interact with the public in a consistently courteous and patient manner and provide excellent customer service. Ability to establish rapport and build relationships. Strong organizational skills and the ability to work both as part of a team and independently. Flexibility and proactive problem solving. Ability to work productively in a fast-paced environment. Detail oriented to ensure that all work reflects well on the Arboretum. A commitment to, and ability to effectively convey, the Arboretum’s mission with genuine passion, and the willingness to continually learn about the programs and mission. 
 
Physical Demands and Work Environment:  The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Physical Demands: Requires some physical activity: limited lifting and carrying (up to 25 lbs.), walking, and may require long periods of standing or sitting.  
  • Work Environment: Visitor Center, office environment, Arboretum grounds. Work is performed in a combined indoors and outdoors, depending on the season, program, and attendance needs.
  • Equipment: General office equipment, two-way radio, point-of-sale system.
  • Schedule: Hours and activity levels vary seasonally. Position requires weekend and evening work.  

The Morton Arboretum is an equal opportunity employer – disability/veteran.

Additional Information: 
To apply, visit http://mortonarb.org/employment.

The Morton Arboretum is a magnificent outdoor museum with a mission to collect and study trees, shrubs, and other plants from around the world, to display them across naturally beautiful landscapes for people to study and enjoy, and to learn how to grow them in ways that enhance our environment. Our goal is to encourage the planting and conservation of trees and other plants for a greener, healthier, and more beautiful world. The Arboretum ranks among the leading arboretums of the world in size, age, quality of specimens, and programs in Plant Collections, Science and Conservation, and Education.

History:  Established in 1922 by Mr. Joy Morton, founder of the Morton Salt Company and son of J. Sterling Morton, the originator of Arbor Day, the Arboretum has grown to include 1,700 acres of plant collections and gardens amid spectacular natural landscapes of woodlands, prairie, lakes, and streams.

Plant Collections:  The Arboretum grows and displays a rich diversity of trees, shrubs, and other plants that are Collections evaluated for their suitability for the midwestern United States. These living collections include 222,000 plant specimens representing 4,650 different kinds of plants. Arranged by geographic, taxonomic, and other special groupings, the collections are enhanced by restored natural areas of native plants.

Science and Conservation:  The Research Program focuses on practical scientific studies; key areas include tree health, tree Conservation improvement, and woodland conservation. Housed in the state-of-the-art Research Center is a Herbarium with a collection of 200,000 dried specimens for botanical research. The Chicago Region Trees Initiative develops strategies for tree and urban forest improvement; the Community Trees program advocates for trees in 274 communities in seven counties. ArbNet, facilitated by The Morton Arboretum, is an interactive professional community of arboreta with programs to foster advancements among tree-focused gardens. Science and conservation initiatives address international needs to build partnerships and save endangered trees.

Education:  The Education Program is relevant to needs and interests in learning about plants, nature, and ways to improve our world. Through the Thornhill Education Center, classes and other offerings for adults, youth and family, and schools and scouts serve 47,000 participants, with 646 schools partaking of field, lab, and outreach programs. Also available are teacher-training resources and a cooperative botany degree program with regional colleges and universities. The Sterling Morton Library contains collections of 27,000 volumes on botany, horticulture, natural history, and ecology; rare books, periodicals, and catalogs; and 12,000 botanical artworks. The Plant Clinic answers inquiries from 536 zip codes about plant selection and care. 

Accommodations:
Vision Accommodations, Hearing Accommodations, Mobility