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Patient Advocate - Proton Center, Warrenville, Full-time, days

Northwestern Medicine
City: 
Warrenville
State: 
Illinois
Employment type: 
Full time
Required degree level: 
Other
Remote Position: 
No

This position will have comprehensive knowledge of patients' needs and will work in partnership with the physicians and clinical staff to ensure smooth, efficient delivery of care and enhance the quality life of Proton Center patients and visitors. Will field patient phone calls, work toward resolving problems and update all demographic and insurance information. This position performs, patient registration and assists with scheduling, medical record documentation and clerical functions in an accurate and timely manner, delivering the highest level of customer service over the phone and in person.
Qualifications:

Required:
1. Associate's degree or 2 years of applicable work experience
2. Strong communication skills required
3. Passion or experience in Oncology and a passion for making a difference.

Preferred/ Desired:
1. Experience working on Radiation Oncology or Healthcare.
2. Degree in Hospitality or Healthcare related field.
3. Presentation skills preferred.
4. Bilingual preferred.

Northwestern Medicine is dedicated to providing the most advanced healthcare to the communities and patients we serve. The Northwestern Medicine clinical and administrative staff, medical and science faculty and medical students come together everyday with a shared commitment to superior quality, academic excellence, scientific discovery and patient safety.

Click the link find out more about Northwestern Medicine