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Senior Consultant Market Solutions Communications

Company: 
BCBSA
CIty: 
Chicago
State: 
Illinois
Employment type: 
Full time
Remote Position: 
No
Required degree level: 
Other

Job Description Summary

The Sr Consultant Communications is responsible for various communication projects within a fast-paced, cross-functional matrix environment in support of Market Solutions priorities. The Sr. Consultant supports the planning, development and implements integrated communications strategies around a portfolio of business imperatives, seeking to optimize awareness, understanding and/or adoption among key stakeholders including BCBS Plans, accounts, providers and consumers/members. The role also provides editorial review, clarity and positioning, content development, stakeholder engagement planning and delivery support for sales and marketing activities and other divisional priorities. Understanding complex business needs and aligning communication strategies to overall project goals is critical for success.

Responsibilities include but are not limited to:

The Sr Consultant Communications is responsible for various communication projects within a fast paced, cross-functional matrix environment in support of Commercial Markets priorities. The Sr. Consultant supports the planning, development and implements integrated communications strategies around a portfolio of business imperatives, seeking to optimize awareness, understanding and/or adoption among key stakeholders including BCBS Plans, accounts, providers and consumers/members. The role also provides editorial review, clarity and positioning, content development, stakeholder engagement planning and delivery support for sales and marketing activities and other divisional priorities. Understanding complex business needs and aligning communication strategies to overall project goals is critical for success.

Required Education, Certifications and Experience

  • Bachelor's degree in communications, marketing, business or a related field; or equivalent work experience.
  • 5 or more years of communication experience.
  • Minimum of 3 years' experience leading projects.
  • Advanced knowledge and understanding of Word, Excel and PowerPoint.
  • Excellent oral and written communication skills with the proven capabilities to persuade, and effectively communicate to varying audiences within and outside organizations, using various media platforms and across multiple communications vehicles, spanning marketing materials, presentations, governance materials, and procedural documentation. The ability to summarize complex information and develop clear and concise communications for various audiences.
  • Strong analytical, organizational and problem solving skills.
  • Relationship management skills; ability to work cooperatively and effectively at various levels within a cross-functional matrix environment; demonstrated abilities in building and maintaining strong business relationships; experience working with external business partners; and the ability to understand and respond to BCBS Plans' needs.
  • Organizational skills: demonstrated ability to manage tasks, resources and identify process improvements in a fast-paced environment; ability to gain the confidence of customers through achievement of business objectives.

Preferred Education, Certifications and Experience

  • Marketing and/or sales experience.
  • Healthcare, insurance or government experience in a related role.
  • PAHM or FAHM certification through the Academy of Healthcare Management (or other demonstrated knowledge of healthcare industry.

People Management - No

Make an impact on healthcare in America. A career with Blue Cross Blue Shield Association allows you to be part of the foundation that supports the 35 Blue Cross and Blue Shield companies nationwide, while protecting and strengthening the Blue Cross Blue Shield brand. Our work is helping provide greater access to cost-effective healthcare, improve the health of America and build stronger communities. With a commitment to diversity, equity and inclusion, we celebrate different cultures, languages, backgrounds and experiences while striving to advance health equity, and we want you to join Team BCBSA.

Accommodations:
Vision Accommodations, Hearing Accommodations, Neurodiversity, Learning, Mental Health, Mobility