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Senior Practice Manager-Bluhm Cardiovascular Institute, Full-time, Days

Northwestern Medicine
Employment type: 
Full time
Required degree level: 
Remote Position: 


ESSENTIAL FUNCTIONS: Manage the offices front-line non-exempt staff, requiring interviewing, hiring, training, progressive discipline, dismissals, performance appraisals, and employee relations. Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, staff productivity, cost-savings, and operational efficiencies. Conduct supply purchasing via the Group's on-line ordering and shopping list system within specified budget. Report monthly productivity results to providers and staff. Ensure accuracy of all data collection and data entry by site staff through training and compliance monitoring and facilitate and oversee flow of information to and from NMG's Central Office. Conduct timely and accurate cash management duties, including overseeing the collection of co-pays and patient balances and processing of clean super bill batches, in-house cash balances, and bank deposits in order to influence profitability. Serve as an active participant in corporate committees and task forces. Provide financial analysis to facilitate planning and cash flow management and review variance explanations. Communicate budget and variance information to professional staff. Gain comprehensive understanding of individual job functions for purposes of identifying training and developmental opportunities. Identify and communicate priorities, timelines and accountabilities to ensure efficient use of resources and to promote and open and productive work environment. Work with senior management to define performance goals for team and interface with staff to monitor progress, manage disciplinary issues and provide ongoing feedback. AA/EOE


  • Bachelors Degree. 5 years health care experience.
  • Experience working within a clinical environment.
  • Outpatient setting experience.
  • Demonstrated organizational and leadership skills.
  • Excellent analytical skills.

  • Master of Business Administration (MBA) or Master of Health Administration (MHA).
  • Academic medical center health care experience.
  • Licensed professional nurse or advance practice provider in the State of Illinois

Northwestern Medicine is dedicated to providing the most advanced healthcare to the communities and patients we serve. The Northwestern Medicine clinical and administrative staff, medical and science faculty and medical students come together everyday with a shared commitment to superior quality, academic excellence, scientific discovery and patient safety.

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