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Senior Technical Consultant Clinical Informatics

Company: 
BCBSA
City: 
Chicago
State: 
Illinois
Employment type: 
Full time
Remote Position: 
No
Required degree level: 
Other

Job Description Summary

Responsible for managing small to medium sized projects of low to moderate complexity and all related deliverables. Manages project reporting and transparency of project status for schedule, budget, risks, and issues. Oversight of Project change control and escalation. Facilitates risk evaluation and development of mitigation plans to meet project objectives. Uses standard project management processes, methodologies, and documentation practices to ensure projects meet project objectives.Provide analytical guidance on clinical informatics projects. Responsible for development of visualization/data analytics tools to answer business questions, and, algorithm development and validation.

Responsibilities include but are not limited to:

  • Problem Solving/Data analysis: Develops clear action plans and schedules to resolve complex issues. Facilitates solutions to business problems using effective techniques to address complex challenges with effective/efficient solutions. Uses a fact-based investigation and collection process to facilitate good decision making. Considers the impact to stakeholders and project goals and objectives in problem solving/conflict management.
  • Also use expertise in data analytics to create reports as well as visualization tools to help convey final results of projects.
  • Perform analytics in a number of healthcare based large data sets, including but not limited to modeling, inference, forecasting.
  • Use R shiny/HTML/CSS for the development of analytic platforms for data visualization.
  • Manage Project Deliverables: Directly manage all aspects of the project lifecycle through Clinical Informatics project management processes. Ensure stakeholders receive the necessary information to make sound decisions and trade-offs between scope, cost, and schedule. Leads and manage project meetings. Document action items and track follow up. Communicates instructions/processes to project team members in a matrix organization. Rigorously manages scope to ensure commitments are achieved within agreed parameters. Effectively manages vendor deliverables (as warranted by project). Seeks input and advice appropriately.
  • Plan and Organize: Creates an integrated project schedule, resource plan communications plan for assigned projects. Breaks down the work into logical process steps and works streams. Accurately scopes out length and difficulty of tasks by working with subject matter experts. Revises plans when appropriate.
  • Project Control: Collects information from multiple sources to assess project status. Uses information to evaluate impact to project deliverables (schedule, scope, budget, resources, issues, quality). Determines status of projects based on common criteria. Documents and communicates status to stakeholders (minimum weekly). Assesses and determines when to use escalation protocols. Fairly reports status considering inputs collected. Enforce and provides oversight of defined project management controls. Validates financial forecasts and provides on-going reconciliation of resources and other related project expenditures.
  • Lead: Understands the business objectives and communicates clear direction, coaching, and support to project team. Manages the day-to-day activities of projects in a matrixed environment. In partnership with the Director, Clinical Informatics, he/she will:
  • Recommend and works corrective action implementation with functional managers. Responsible for establishing and maintaining team norms and fostering positive and productive working relationships to maximize the contribution of each and every team member. Cultivates a team culture that is transparent and brings out the best in people.
  • Project Change Management: Establishes and follows a discipline of project change control. Establishes scope and project, baselines. Evaluates progress and prepares schedule and financial forecasts. Proactively facilitates project issue and risk identification, assessment, mitigation, and tracking using standard controls. Manages decisions within the defined escalation process.

Required Education, Certifications and Experience

  • Bachelor's Degree STEM degree (Mathematics, Statistics, Engineering, Physics, IT, or a combination of non-technical degree and experience in data analytics)
  • Work experience in data analytics, pertaining to cleaning, organizing and visualization of data. Experience utilizing one or more programming language for data analytics, data visualization and reporting (R and/or Python).
  • Work experience including managing small to medium business and technology projects. Knowledge in the use of Project Management methodologies (agile, scrum, waterfall, etc.)
  • Proven ability to quickly earn the trust of sponsors and key stakeholders; set direction and approach; resolve conflict; deliver tough messages; execute with limited information and ambiguity.
  • Proven ability to handle large datasets and infer trends and association from such large data sets.
  • Problem solving skills including the ability to make good decisions in ambiguous and unfamiliar situations.
  • Experience using data analytics tools (eg. R, Python, Tableau, Excel VBA) to extract, clean, organize, analyze, visualize and present data and trends.
  • Proven ability to handle large datasets and infer trends and association from such large data sets.
  • Project work experience including managing small to medium business and technology projects. Knowledge in the use of Project Management methodologies (agile, scrum, waterfall, etc.)
  • Experience managing resources to budget and project risks and issues during project life cycles. Experience with use of change management techniques Experience with full software development lifecycle.
  • Demonstrated Collaboration across the organization and Problem-Solving skills.
  • Demonstrated business and technical acumen. BCBS or health insurance industry background.
  • Demonstrated ownership and commitment to achieve project goals.
  • Consistent result driven project leadership skills
  • Organizational skills
  • Excellent communication skills (written, verbal and listening)
  • Adaptive learning skills
  • Versatile team player that is comfortable under pressure.

Preferred Education, Certifications and Experience

  • Master's Degree STEM degree (Mathematics, Statistics, Engineering, Physics, IT, or a combination of non-technical degree and experience in data analytics)
  • PMP Certification or comparable equivalent
  • Previous programming experience (any language).
  • SQL, Git, GitHub experience a plus
  • Experience with unix command line a plus

People Management - No

Make an impact on healthcare in America. A career with Blue Cross Blue Shield Association allows you to be part of the foundation that supports the 35 Blue Cross and Blue Shield companies nationwide, while protecting and strengthening the Blue Cross Blue Shield brand. Our work is helping provide greater access to cost-effective healthcare, improve the health of America and build stronger communities. With a commitment to diversity, equity and inclusion, we celebrate different cultures, languages, backgrounds and experiences while striving to advance health equity, and we want you to join Team BCBSA.

Accommodations:
Vision Accommodations, Hearing Accommodations, Neurodiversity, Learning, Mental Health, Mobility