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Social Worker -Emergency Crisis Assessment and Support Program, On Call

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?


The On Call Social Worker reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The On-Call Social Worker is responsible for providing high quality services to the patient and the patients family in order to promote optimal social and emotional functioning. These services include responding to Mobile Crisis Response calls and completing psycho-social risk assessments using the IM-+CAT and mental health assessment as well as providing appropriate crisis interventions and referral and linkage to other agencies/treatment facilities. The Social Worker facilitates appropriate disposition for MCR patients through collaboration and consultation with physicians and other appropriate staff. Most of these crisis evaluations occur in the Emergency Department of both Northwestern hospitals, Kishwaukee and Valley West hospital but may occur within the community.



  • Bachelor's degree with major in social work or related field with equivalent in education, training, or experience and documented mental health training or experience.
  • Documented experience providing direct service to patients.
  • Knowledge of the mental health code.
  • Knowledge of normal characteristics of growth and development throughout the span of life.
  • Demonstrates ability to work productively and effectively in a timely manner, ability to function well as a member of a multidisciplinary team, and ability to represent the program well in interactions both inside and outside the host hospital.

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Northwestern Medicine
Employment type: 
Full time
Vision Accommodations
Hearing Accommodations
Mental Health
Remote Position: 
Required degree level: 

Northwestern Medicine is dedicated to providing the most advanced healthcare to the communities and patients we serve. The Northwestern Medicine clinical and administrative staff, medical and science faculty and medical students come together everyday with a shared commitment to superior quality, academic excellence, scientific discovery and patient safety.

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