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Sr. Consultant, 401(k) Program

Employment type: 
Full time
Remote Position: 
Required degree level: 


Role Designation: Hybrid - in office Tues & Weds

This role will act as a subject matter expert with a technical focus on rules and regulation surrounding 401(k) program development and administration as a member of the 401(k) Program team. The role will build and maintain relationships with external solution partners, plan staff and internal BSBSA partners in supporting Blue clients. Lead reporting, disclosure and compliance related projects. Act as content matter expert in supporting the team as they interact with vendors and interpret government regulations (Internal Revenue Service and Department of Labor) and contracts. Interact with Blue Plan clients on a daily basis related to compliance issues, project management, annual audits, and ad hoc projects. Lead conference calls with Blue Plan clients.


Responsibilities include but are not limited to:

  • Day to day Operations: Analyze new and ongoing services offered by Fidelity and other providers and ensure that the documents support delivery if the services are deemed to be appropriate, for NEBA and 28 401(k) Blue clients, in order to provide Plans with best-in-class 401(k) program services. Participate in regular weekly and ad-hoc conference calls with the Fidelity Management and Support Team. Analyze, summarize and internally communicate the results and trends of the quarterly program data. Conduct financial modeling related to the 401(k) program, including impacts on participants, Blue Plan sponsors and the overall 401(k) program. Monitor the 401(k) vendor's financial reporting, invoicing and Service Level Agreements. Participate in Implementation meetings and conference calls with Blue Plan clients.
  • Regulation and Compliance: Maintain detailed knowledge of legislation and administrative requirements to ensure 401(k) program compliance. Assure that appropriate paperwork and notices to Plans and for participants are prepared and transmitted timely - including SPDs, annual notices, Non DiscriminationTesting, ect. Coordinate and review compliance work prepared by the other consultants on the 401(k) and compliance team.
  • Plan Relations and Support: Serve as a subject matter expert resource for Plans with respect to 401(k) program administration, document interpretation, benefit design and compliance issues. Work with Plans in preparing remedies for compliance problems. Prepares and distributes 401(k) program communications. Participates in Plan visits for Plan relations, benefit design, new clients, and onboarding Blue Plan executives and staff.
  • Ad hoc project support: Prepare 401(k) Plan Advisory Group materials and NEBC tabs as needed along with working independently on ad hoc projects as assigned.


Required Basic Qualifications:

  • Bachelor's Degree in Business, Human Resources, pre-law or related field
  • Minimum of five years' of benefits experience with a focus on defined contribution plans
  • Agility to move from project to project and prioritize work according to respective deadlines
  • Ability to build and maintain relationships with manager and director level Blue Plan clients
  • Working knowledge of ERISA
  • Demonstrated experience working in a fast-paced environment with substantial responsibilities is critical
  • The ability to operate independently with minimal supervision
  • A customer-service mentality and a concern for building client relationships are essential
  • Excellent written, verbal and mathematical abilities and the ability to work effectively with colleagues are essential
  • Flexible demeanor and an interest in participating in new challenges and learning are vital
  • Ability to explain and convey complicated systems, concepts or laws and regulations to clients is required
  • The ability to gain confidence of customers, internally and externally and function as a subject matter expert is highly desired
  • Desire to expand knowledge base through advanced classes and seminars related to the retirement industry in general and 401(k) in particular

Preferred Basic Qualifications:

  • QKA (Qualified 401(k) Administrator), CEBS, other designation, or experience, coursework, seminars, and meetings relating to the retirement industry are desirable

Equal Opportunity Employer

Blue Cross Blue Shield Association is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, disability, veteran status, genetic information or any other legally protected characteristics.

Make an impact on healthcare in America. A career with Blue Cross Blue Shield Association allows you to be part of the foundation that supports the 35 Blue Cross and Blue Shield companies nationwide, while protecting and strengthening the Blue Cross Blue Shield brand. Our work is helping provide greater access to cost-effective healthcare, improve the health of America and build stronger communities. With a commitment to diversity, equity and inclusion, we celebrate different cultures, languages, backgrounds and experiences while striving to advance health equity, and we want you to join Team BCBSA.

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