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Team Lead Asset Recovery & Billing Department

Company: 
Nuvasive
CIty: 
Corporate Memphis
Employment type: 
Full time
Remote Position: 
No
Required degree level: 
Other

Job Summary and Primary Responsibilities

  • Leads the billing process and account maintenance of assigned accounts
  • Assists customers with questions regarding billing statements, policies, and processes
  • Tracks backlog of unbilled loads, working closely with the Billing Specialists and assisting where needed to ensure timely billing
  • Generates reports and analysis to provide clear, reliable data while working closely with various teams to ensure internal and external needs are met
  • Ensures the delivery of accurate, timely bills to customers and provides effective, easy ways for customers to pay their bills
  • Maintains a working knowledge of the other Billing Specialist's accounts & Asset Recovery teammates to assist with escalations
  • Coordinates and confirms accuracy of processes throughout
  • Collaborates with various teams to ensure accurate data, updated rates, appropriate bill messaging and management of payment channels
  • Performs other duties as assigned

Required Skills / Capabilities

  • Excellent technology skills and aptitude to learn customer information systems
  • E ffective listening and communication skills with an ability to build relationships both internally and externally
  • Ability to translate and compile complete billing data and analysis to management
  • Clear understanding of the associated impacts with regards to revenue collection, payment channels, customer accounts and customer deposits
  • Ability to represent company when communicating with customers and vendors

Education and Experience

  • Typically requires a minimum of 4 - 6 years of related experience
  • High school diploma or equivalent required

Travel and/or Physical Requirements

None

For roles that require access to hospital facilities, must be eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable).

NuVasive is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran status and will not be discriminated against on the basis of disability. The "EEO is the Law" poster options are available here . NuVasive's EEO policy is available here .

About NuVasive NuVasive, Inc. (NASDAQ: NUVA) is the leader in spine technology innovation, with a mission to transform surgery, advance care, and change lives. The Company's less-invasive, procedurally integrated surgical solutions are designed to deliver reproducible and clinically proven outcomes. The Company's comprehensive procedural portfolio includes surgical access instruments, spinal implants, fixation systems, biologics, software for surgical planning, navigation and imaging solutions, magnetically adjustable implant systems for spine and orthopedics, and intraoperative neuromonitoring technology and service offerings. With more than $1 billion in net sales, NuVasive has approximately 2,700 employees and operates in more than 50 countries serving surgeons, hospitals, and patients. For more information, please visit www.nuvasive.com .

Change a patient’s life every minute.

It’s a bold, incredibly rewarding vision that our team is dedicated to achieving. The patient is at the center of everything we do at NuVasive. To that end, we empower surgeons around the world to continue learning, advancing their procedures, and using outcome-driven innovations to change patient lives.

 

We think. We do. We care.

Through our shared mindset called The Cheetah Way, we show up every day united and committed to do just that.