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Technical Solutions Managing Director - Cloud Datawarehouse

Employment type: 
Full time
Remote Position: 
Required degree level: 

Job Description Summary

Responsible and accountable for overall delivery of Enterprise Information Technology (EIT) technical solutions initiatives. Serves as the single point of contact within EIT for delivery of complex technology solutions. Works cross-departmentally and cross-organizationally to ensure the successful delivery of EIT technology solutions initiatives. Position requires daily interaction with Plan staff. Ongoing interaction with peers, staff and customers, governance and workgroups; participation in some Plan workgroups.

Responsibilities include but are not limited to:

  • Technical Solution Delivery: Accountable for overall technical solution delivery for assigned initiatives. Serves as the central point of contact within the organization for successful delivery of assigned overall technical solutions. Responsible for EIT cross functional coordination (Systems Analysis, Software Engineering, Performance Engineering, Product Verification, Service Delivery, Customer) to ensure overall delivery objectives are met. Serves as the primary point of contact for Business, Senior EIT Management, and EPMO to ensure successful overall EIT technical solution delivery.
  • Solution Delivery Controls: Establishes and maintains effective overall controls for technical solution delivery initiatives. Works with business and EPMO to define overall solution scope. Works with EIT functional teams to estimate requested scope and identify team resource work capacity. Balances scope estimates and capacity to ensure overall technical solution delivery can be successfully accomplished. Works with business and EPMO areas to address any gaps in scope verses capacity. Works with all teams to identify and document technical delivery milestone dates. Reviews estimates and verifies cross-team consistency. Accurately documents and manages assumptions for technical solutions delivery. Concisely and clearly provides status updates on technical solution delivery initiatives. Ensures adherence to all technical solutions methodology processes and practices, including reviews, walkthroughs and sign-offs.
  • Leadership: Provides overall cross-team leadership to drive technical solution delivery to a successful conclusion. Works proactively to identify and address issues. Works with all EIT teams and BCBSA teams, to identify and implement solutions to issues. Maintains momentum of all teams to achieve overall technical solution delivery.
  • Relationship Management: Works across all teams in a collaborative and effective manner. Navigates solutions to issues with a win-win approach, where all stakeholder needs and inputs are considered and balanced. Maintains positive and constructive working relationship with all participants in the technical solution delivery initiatives.
  • Application of Technical Skills: Works on an as-needed basis as a hands-on technologist, applying technical skills in the development and delivery of technical solutions. Follows established technical solutions methodology processes and practices throughout the technical solutions delivery initiatives.

Required Education, Certifications and Experience

  • Bachelor's Degree
  • Minimum 10 years of IT work experience including application system design and implementation.
  • Experience developing and integrating technical solution components.
  • Experience with leading a multi-faceted development team, providing guidance and direction to team members on technical architecture, design and development.
  • Experience with collaborating with stakeholders and team members to define project requirements, scope, and technical objectives, ensuring they are aligned with BCBSA and IT strategic goals and objectives.
  • Experience leading strategic planning and hands-on engineering of Big Data and cloud environments that support our advanced analytics, data science, and Blue Systems of Intelligence initiative.
  • Experience defining governance models, processes, best practices and standards that promote the security and operational effectiveness of the cloud ecosystem,
  • Experience leading large-scale migration of existing data center hosted applications to the AWS cloud,
  • Experience leading cost optimization and estimation discussions including usage analysis, Reserved Instance (RI) planning, technology infrastructure rightsizing, pricing models and buying strategies.
  • Experience Innovating with technical leadership and building strategic alignment throughout the field - working in tight collaboration with business, IT and professional services.
  • Experience architecting applications for execution in the Amazon Web Services (AWS) cloud (3 years)
  • Experience with key AWS services like EC2, DMS, API Gateway, AWS Glue, SQS, Aurora PostgreSQL, Lambda services, CloudWatch, S3, EMR, RDS, DynamoDB, CloudFront, Redshift, Route 53, EKS and others
  • Experience architecting systems using cloud based big data technologies including AWS EMR, AWS Kinesis, MSK, Sqoop, Spark, Hive, Redshift, Snowflake, Data Bricks etc.(2 years)
  • Experience with Snowflake implementations on AWS, data migration (ETL/ELT) and integrating with other AWS services, best practices, security, complex topics, and design patterns (3 years)
  • Experience with relevant legal and regulatory requirements, such as HITRUST, SOC-2, HIPAA Privacy & Security and other CMS regulations and guidelines
  • Experience with application delivery through DevSecOps and agile development processes leveraging CI/CD pipelines; Experience applying cloud access security brokers (CASBs), common and industry standard cloud-native/cloud-friendly authentication mechanisms (OAuth, OpenID, SAML, Okta, etc.)
  • Experience with large scale Agile practices, including SAFe, processes such as Scrum or Kanban, and tools supporting a CI/CD pipeline like Jenkins, Ansible, and Jira
  • Deep understanding of data and AWS cloud security with focus on applying techniques for protecting sensitive (PHI/PII) data including encryption, masking and tokenization
  • Experience with multiple development methodologies, including RUP and Agile.
  • Strong technology project management skills.
  • Experiencing with managing hybrid teams (remote and on-site) as well as offsite consultants (vendor management)
  • Experience with developing highly scalable and fault-tolerant applications that adhere to expected standards and discipline from a security posture.

Preferred Education, Certifications and Experience

  • Master's Degree Computer Science, Information Systems, Business Administration or equivalent work experience.
  • Blue Cross Blue Shield Plan experience

People Management - Yes

Make an impact on healthcare in America. A career with Blue Cross Blue Shield Association allows you to be part of the foundation that supports the 35 Blue Cross and Blue Shield companies nationwide, while protecting and strengthening the Blue Cross Blue Shield brand. Our work is helping provide greater access to cost-effective healthcare, improve the health of America and build stronger communities. With a commitment to diversity, equity and inclusion, we celebrate different cultures, languages, backgrounds and experiences while striving to advance health equity, and we want you to join Team BCBSA.

Vision Accommodations, Hearing Accommodations, Neurodiversity, Learning, Mental Health, Mobility