JOB DESCRIPTION

Professional Services Sr. Systems Engineer provides design consulting, physical installation, configuration and implementation of computing platforms and related technologies. Additionally, in this role the Sr. Systems Engineer may be called up to perform troubleshooting, support post implementation or as a matter of ad hoc service requests, assist in leading projects, and be viewed as a mentor to other Engineers within the team. The Sr. Systems Engineer will be required to maintain a career skill development plan in concert with the partner solutions evolution and at the bequest of management.

Summary/Objective

The Sr. Systems Engineer provides architecture and engineering expertise for network, voice, video, compute, hypervisor, data center, storage, and other related infrastructure and data center related technologies and platforms to deliver compute and infrastructure to a client-enterprise.

Essential Functions

Solution design and architecture across the data center requirements
Provide consultation services for clients looking to build/create organizations application structure
Implement, upgrade and troubleshoot systems and infrastructure solutions
Provide administrator level training as required
Some capabilities to develop automation processes for applications/services delivery
Create final project documentation
Provide escalation support from first level Service Desk Analysts
Engage with customer’s team during implementation process and provide transfer of knowledge
Assist the sales organization to create work statements and estimates of hours
Maintain skills and certifications for the industry vertical(s) and solutions to which you are aligned
Perform other duties as assigned by management

PI282061613

Weidenhammer

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