The Amazon Artificial General Intelligence (AGI) Personalization team is looking for a passionate, highly skilled and inventive Applied Scientist with strong machine learning background to build state-of-the-art ML systems for personalizing large-scale, high-quality conversational assistant systems. As a Applied Scientist, you will play a critical role in driving the development of personalization techniques enabling conversational systems, in particular those based on large language models, information retrieval, recommender systems and knowledge graph, to be tailored to customer needs. You will handle Amazon-scale use cases with significant impact on our customers' experiences.
Key job responsibilities
- Use deep learning, ML and NLP techniques to create scalable solutions for creation and development of language model centric solutions for building personalized assistant systems based on a rich set of structured and unstructured contextual signals
- Innovate new methods for contextual knowledge extraction and information retrieval, using language models in combination with other learning techniques, that allows effective grounding in context providers when considering memory, compute, latency and quality
- Research in advanced customer understanding and behavior modeling techniques
- Collaborate with cross-functional teams of scientists, engineers, and product managers to identify and solve complex problems in personal knowledge aggregation, processing, modeling, and verification
- Design and execute experiments to evaluate the performance of state-of-the-art algorithms and models, and iterate quickly to improve results
- Think Big on conversational assistant system personalization over a multi-year horizon, and identify new opportunities to apply these technologies to solve real-world problems
- Communicate results and insights to both technical and non-technical audiences, including through presentations and written reports
About the team
The AGI Personalization org uses various contextual signals to personalize Large Language Model output for our customers while maintaining privacy and security of customer data. We work across multiple Amazon products, including Alexa, to enhance the user experience by bringing more personal context and relevance to customer interactions.