Program Manager, Amazon Fresh Grocery

Amazon • Chicago, IL, US • 3m ago

The Amazon Fresh - Instock Excellence team is excited to welcome an Instock Program Manager to our dynamic team.

Love food? Interested in shaping the grocery experience of Amazon Fresh? At Amazon Fresh, we are pioneering the next generation of customer services, offering both ultra-fast delivery on fresh groceries and re-inventing the future of physical grocery stores at our Amazon Fresh banner brick and mortar locations.

In order to be successful as a Program Manager, you need to be comfortable driving business decisions in an ambiguous work environment, interfacing and coordinating with various functional teams both internally and externally, and driving results through both quantitative and qualitative strategies. A successful candidate will be highly analytical, resourceful, customer focused, team oriented, and will have an ability to work with data independently under time constraints to meet deadlines. You will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. This role will include a mix of long-term strategic projects and short-term tactical tasks.

Key job responsibilities
- Work with internal stakeholders in category management, category instock, supply chain, operations, and product management to collaborate on supply chain improvement initiatives
- Meet with instock managers to discuss opportunities and implement standard ways of working
- Identifying automation opportunities, improving non-automated processes, and building to scale.
- Influence technical teams to drive adoption of standards and creation of tools to manage: inventory health, item-level forecasting, purchase order quality, vendor self-service, and supply chain operations
- Building and maintaining knowledge management tools