Would you like to implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to build a better world for future generations?
This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems.
AWS established a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them. You'd work with some of the best and brightest engineers in the industry, while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere.
Serverless is one of the fastest growing teams within AWS and we are looking for technical leaders who share our passion to change the way the world computes. Serverless in Denver builds and supports fully managed services, such as ECS, ECR, EKS and Cloud Map. Our customers are able to build scalable, fault-tolerant containerized production systems without thinking about the needed infrastructure, capacity management, or large scaling events. Many of the hard problems of distributed systems are abstracted away by our Serverless services, so that our customers can focus on solving their business problems.
We are looking for smart, enthusiastic, and creative engineers with a solid background in solving hard problems that span the software development, systems engineering and systems security disciplines. As a member of this team, you will be charged with identifying ways to improve the lives of our customers through improvements to tools, processes and documentation. You will be a member of a team of highly motivated and talented systems developers and systems engineers improving the use of tools in both isolated AWS regions and in the AWS GovCloud regions.
This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.
For more information, reach out to Christine Price at prcch@amazon.com
Key job responsibilities
- Further existing application and system management tools and processes that reduce manual efforts and increase overall efficiency
- Define and/or refine hardware requirements, participate in the development and delivery of operability-related features such as system health monitoring, diagnostics, repair, and other self-healing automation
- Develop or further existing application and system management tools and processes that reduce manual efforts and increase overall efficiency
- Adapt and improve operations management systems and processes to accommodate rapid and increasing growth in systems and traffic
- Participate in the design and execution of production acceptance tests and new hardware evaluations
- Maintain fleet inventory management, including producing, maintaining, and evolving capacity plans for various components
- Monitor the health of the fleet, automating system health, maintenance tasks, and reporting systems as needed
- Perform various system maintenance tasks, including configuration of new machines
- Dive deep and lead as a subject expert for operations of AWS Serverless
A day in the life
On a "typical" day, our engineers may dive deep to find the root cause of a customer issue, investigate why a metric is trending in the wrong direction, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated group of engineers who provide troubleshooting and operations support, and innovate to automate operational tasks.
About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Utility Computing (UC)
AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.