At Amazon.com, we strive to be Earth’s most customer-centric company. We work towards a single goal: to ensure the best experience for our customers. To do that, we empower our people to think like owners and solve problems right the first time. As a team, we are focused on continuously improving and setting new standards in global customer support. You have to thrive in the type of environment that is constantly going and growing. In the words of Jeff Bezos’ “Many of the problems we face have no textbook solution, and so we-happily-invent new ones.” The purpose of the Ops Trust Team is to manage privacy and AI compliance obligations for the Amazon World Wide Operations Organization. Our focus is to ensure individuals are never surprised by the personal data we collect, process and share. Everything we do is based on that focus. This leader acts as a privacy subject matter expert and works with legal and technology to ensure customer trust and privacy is factored into all decisions.
Key job responsibilities
- Support privacy compliance workflows for Ops Trust.
- Support the overall development and maturation of Ops Trust Privacy Managment mechanisms.
- Support the Ops Trust Privacy Bar Raiser Program as a subject matter expert and to help embed privacy accountability in the business and accelerate informed privacy decision making.
- Help optimize efficiencies for the Privacy Bar Raiser program for WW Ops.
- Support holistic privacy reviews for new and existing applications in Ops
- Maintain an understanding of privacy regulatory and industry developments.
- Perform operational deep dives on privacy-related processes and systems.
- Identify, gather, track, and report privacy metrics.
- Manage several projects simultaneously with a sense of urgency.
- Comfortable dealing with ambiguity.
