Amazon Prime is a core pillar of Amazon’s consumer businesses and aspires to be the world’s most engaging, satisfying, and loved membership program, that delivers profitable growth by improving the Amazon experience. The program serves over 200 million members across 25 countries, with plans for further expansion.
We are investing in transformational capabilities that will:
1. Accelerate Prime’s growth by reaching new customer segments and countries
2. Strengthen and differentiate the Prime value proposition, for all customers and for key growth segments
3. Empower every Amazon business to accelerate its growth through Prime
4. Lead the way and accelerate customers’ adoption of Amazon in new locations and segments.
We're seeking an experienced Senior Technical Program Manager to lead complex, cross-functional programs that enhance value for Prime members through technical innovation and strategic partnerships. In this role, you will partner with product and engineering teams across the company to deliver extensible technical capabilities that support novel membership solutions for Prime members worldwide. You will establish strategic partnerships with Amazon business units and third party providers to innovate new benefits for Prime members. You will architect new solutions that allow Prime members to personalize their Amazon experiences while sharing Prime benefits with their families. In this role, you will exercise direct influence on the technical and strategic direction of multiple Amazon business units to deliver unmatched value for Prime members.
The right candidate for this role has a proven track record of delivering technical programs that address complex opportunities and challenges. You are an excellent written and oral communicator who can articulate complicated topics in simple language and influence a diverse group of senior leader stakeholders. You bring structure to ambiguity and uncertainty. You are able to effectively understand customer and product needs, and translate those needs into technical architectures. You maintain healthy relationships with partners and stakeholders in locations around the world. You are capable of diving deep to solve customer problems and zooming out to look for patterns across programs. This role provides the right candidate a winning combination of the full breadth of Prime, with the depth required to solve Prime’s toughest problems.
