The Dynamic HR team in Amazon’s People Experience and Technology organization is looking for a customer-obsessed, results-oriented Program Manager to support our team. This role is focused on supporting Amazonians during unplanned events, like disasters.
Key job responsibilities
The Dynamic HR Program Manager is driven to provide a high-quality customer experience to fellow Amazonians impacted by unplanned events and in need of support. They are passionate about innovation and on a quest for continually improving the customer experience.
The ideal candidate has experience working cross-functionally with global teams, is an astute project manager, inclined to take initiative and drive a project to fruition, and has familiarity with payroll processes in the US and outside the US. This individual tackles problems with curiosity, dives deep to find solutions, and is able to swiftly reprioritize during times of disaster. Key to the success of this role is a candidate who thrives in a dynamic, fast-paced, and evolving environment.
This position will be integral to our team, driving standardization and building related products and programs. This role will be tasked with building mechanisms, policies, and procedures that outline how we deliver support to Amazonians when unforeseen events take place.
A day in the life
As a Program Manager in Dynamic HR, you'll focus on delivering critical support services for Amazonians during unexpected events and disasters. Your day involves building and scaling global support mechanisms while collaborating with Tech, Finance, Tax, Legal, and Payroll teams. You'll dive deep into complex problems, monitor ongoing initiatives, and provide updates to senior leadership. Success requires strong project management skills, proactive communication, and the ability to navigate ambiguity. You'll spend time identifying process improvements, standardizing global operations, and innovating new solutions. Your curiosity and customer-centric approach will help deliver best-in-class services for Amazonians worldwide.
