At Amazon Worldwide Returns & ReCommerce (WWR&R), we aspire to zero: zero cost of returns, zero waste, zero defects, and zero carbon footprint. We are an agile, innovative organization dedicated to ‘making zero happen’ to benefit our customers, company, and environment. We are constantly innovating to create long-term value at Amazon by investing in the future and focusing on the planet, not just on the bottom line. WWR&R includes business, product, program, operational, data, and software engineering teams, who together manage the lifecycle of returned and damaged products.
As Senior Product Manager of Recommerce Routing, you will own the world-wide product roadmap for our Recommerce Routing system, ensuring that hundreds of millions of returned products go through the optimal secondary market channels, balancing both customer safety and supply chain economics. You will design and optimize our algorithms as we expand to more channels to promote the circular economy and reduce inventory waste. You will work with technical, program, vendor management and legal teams across the globe to implement the routing strategy.
Key job responsibilities
-Create and manage worldwide Recommerce Routing product roadmap
-Work with dedicated engineering team to define and implement product requirements
-Design routing algorithms to maximize recovery and support channel expansion
-Partner with Legal and Business teams to meet standards for customer safety and compliance
