Are you passionate about transforming the future of delivery operations? Join our team to lead innovative initiatives that revolutionize how we serve our customers through innovative fulfillment solutions. You'll drive strategic projects that shape the future of rapid delivery services while collaborating with diverse teams across the organization.
Key job responsibilities
- Driving innovation that improves the under-the-roof processes and continuously removes cost from our fulfillment and delivery network
- Partnering with cross-functional teams to plan, organize, execute, and standardize complex projects to achieve 2025 variable cost and quality goals
- Gathering and analyzing data across fulfillment and delivery functions to establish global standards for operations and other cross functional teams
- Analyzing and solving operational barriers with a focus on understanding root causes and driving forward opportunities
- Developing Amazon best practices for internal operations
- Leveraging analytics to support the future state of the business
The Sr. Program Manager will also demonstrate:
- Confidence operating in a highly ambiguous and iterative business space
- High attention to detail including proven ability to manage multiple, competing priorities simultaneously
- Willingness to challenge and influence big leaders
- Ability to think strategically and execute methodically
- Ability to work in a fast-paced environment where continuous innovation is desired
- Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases
- Ability to clearly communicate data insights to others
- Travel expectations will be 15-20%
A day in the life
We are a dynamic team focused on developing and implementing solutions for our fulfillment operations. Our mission is to continuously enhance customer experience through innovative delivery solutions. We value collaboration, creative problem-solving, and data-driven decision making.
About the team
You'll collaborate with cross-functional teams to identify opportunities for operational improvements, analyze complex data sets, and develop innovative solutions. You'll participate in strategy sessions, lead project implementations, and present insights to stakeholders. Your work will directly impact millions of customer experiences.
