Looking for your next challenge? North America Sort Centers (NASC) are experiencing explosive growth and looking for a skilled, highly motivated and experienced Program Manager with leadership experience and a strong delivery record to join the NASC Mid-Term Planning Team (US and Canada). The Sort Center network is the critical Middle-Mile solution in the Amazon Transportation Services (ATS) group, linking Fulfillment Centers to the Last Mile. The experience of our customers is dependent on our ability to efficiently execute new programs and manage volume flow through the middle-mile network.
Program Managers will interact with all facets of the NASC Network driving innovation, consistency, increased control, uniformity, and the development of a more efficient centralized network planning process working with SC Operations and core Transportation teams in North America.
Successful candidates will be self-starters who have experience in operations life cycles, including development, design, implementation, enhancement and support along with project/program management experience. A strong bias for action, planning skills, quantitative analysis, and the ability to adopt and deliver new initiatives involving leadership across cross-functional operations, technical, and business teams is essential. This position will include regular direct communications with senior leaders across the organization.
The PM must have a strong data focus with the ability to deep dive multiple sources and convert into business knowledge and actionable intelligence. This individual needs to be comfortable interfacing and driving various functional teams and individuals across the organization.
Key job responsibilities
Responsibilities include (but are not limited to):
- Supports Planning Functions for NASC including Peak and Prime-Week
- Leads major network changes from design till implementation: Peak, Prime Week, Regional and Continental optimizations, integrating specific network programs as needed.
- Designs and builds data prototypes and dashboards in Excel and/or Quicksite.
- Foster communication channels and collaboration with Transportation Configuration teams, SC Operations and all relevant Transportation stake-holders for network changes
- Assists in developing and maintaining Network Design related business continuity plans
A day in the life
No one day is the same in the life of a Regional Planner. You may start you day with on a call with a site, understanding the impact of network changes to their site. Through that call, you may uncover a problem that was not accounted for in the design and needs to be overcome. That may lead you to bring together network designers, labor planners, and/or engineering to come up with a solution that overcomes the barrier and still allows the network design intent to succeed. Then, you may sit in with other team members reviewing data that you gathered to support projects they and the team are working on. And that's all by lunch.
About the team
The NASC Hub Regional Planning team sits at the intersection of Operations, Engineering, and Network Planning. We collaborate with site leadership and cross-functional teams to remove barriers and drive alignment on network speed, cost, and quality initiatives. From optimizing peak season operations to implementing new technologies, our work blends tactical execution with strategic long-term planning to enhance network performance and customer experience.
