AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is seeking a detail-oriented individual to join our Data Center Engineering Operations Team. This dedicated group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team ensures that the data center's Mechanical, Electrical, and Plumbing (MEP) systems operate at 100% availability while providing first-class customer service to the teams and groups within the data centers.
Key job responsibilities
The Water Infrastructure Tech is responsible for the following key duties:
Operational Tasks
- Perform routine maintenance on water infrastructure equipment including pumps, filters, and treatment systems
- Execute preventive maintenance tasks on water systems according to established schedules and procedures
- Conduct regular retention pond inspections, checking for debris, erosion, and proper water levels
- Remove sediment, trash, and vegetation from retention pond areas as needed
- Remediate exceedance issues on Non-contact Cooling Water retention ponds
- Be prepared to work along side the Generator, Battery, or Non-Destructive Testing team conducting PMs or supporting break fix when necessary.
Water Management
- Collect water samples for testing and compliance purposes
- Monitor and record water quality parameters using testing equipment
- Support water conservation efforts by identifying and reporting leaks or inefficiencies
Equipment Support
- Maintain inventory of spare parts and consumables for water systems
- Assist with basic troubleshooting of water treatment equipment
- Support Chief Engineers during equipment repairs and installations
- Clean and maintain water treatment equipment according to specifications
Documentation
- Record completion of preventive maintenance tasks in the Enterprise Asset Management (EAM) system
- Document water sampling results and testing activities
- Report any abnormalities or concerns observed during inspections
Safety & Compliance
- Follow all safety protocols when working around water systems and chemicals
- Wear appropriate personal protective equipment (PPE) when performing water-related tasks
- Maintain awareness of environmental compliance requirements
A day in the life
A water infrastructure technician's day involves managing critical water systems that support data center operations. The role combines routine maintenance, monitoring, and problem-solving to ensure water systems function efficiently and comply with regulations.
Daily Activities
The technician begins their day by attending team briefings to review priorities and address any overnight issues. Throughout the day, they inspect and monitor various water system components including pipes, valves, pumps, and filtration equipment. They collect water samples, take readings, and perform quality tests to ensure systems meet operational standards.
Routine maintenance forms a significant part of the role - cleaning filters, replacing worn components, calibrating instruments, and performing preventive maintenance on treatment equipment. When issues arise, technicians troubleshoot and repair malfunctioning components to minimize downtime.
A key responsibility includes monitoring and maintaining non-contact cooling water retention ponds, addressing any exceedance issues promptly to ensure environmental compliance. Technicians maintain detailed documentation of all activities, record operational data, and prepare required reports.
During emergencies, they respond quickly to mitigate situations and restore normal operations. They also participate in regular training to stay current with new technologies, equipment, and regulatory requirements.
Team Structure
The water infrastructure team works alongside three experienced Chief Engineers who collectively bring over 20 years of AWS experience. While each Chief Engineer oversees a specific area, collaboration across the team is essential for success. This collaborative environment provides opportunities to learn from experienced professionals while contributing to the reliable operation of AWS data center water systems.
About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
