Join us in building scalable, authentic learning experiences that will shape the next generation of engineers and project managers across Amazon Robotics, enabled by the power of technology.
Amazon Robotics is looking for a Technical Learning Program Manager to join the Learning Experiences & Technology (LExT) team. LExT sits within the Amazon Robotics - Business Operations and Strategy (BOS) team, and owns the operational learning vertical of Amazon Robotics. LExT’s mission is to empower Amazon Robotics and its customers worldwide by creating a learning ecosystem through multi-modal delivery of knowledge enriched by learner analytics and data-driven outcomes. By providing the right learning at the right time, localized and evaluated for performance, we enable safe and efficient choices, driving high standards and global scalability for successful AR solutions engagement. We are comprised of 3 main verticals: Products, Safety, and Enablement.
The Technical Learning Program Manager will support the Products vertical by defining and influencing learning programs for all users of Amazon Robotics technologies. This role focuses on stakeholder management across multiple technical teams while ensuring program timelines align with product launches and deployments. The ideal candidate demonstrates enthusiasm for inventing and simplifying workflows, discovering efficiencies in collapsing multiple deliverables into holistic offerings, and establishing technical learning standards that meet customer needs. They will be responsible for delivering appropriate training solutions that minimize operational impact while maximizing knowledge retention and technical competency across the organization.
The ideal Learning Program Manager possesses a unique blend of strategic thinking and execution capabilities, with a proven track record of collaboration and managing complex organizational relationships and driving results through effective stakeholder management. This individual excels at clear, concise communication across all levels of the organization, demonstrating the ability to influence without authority and navigate ambiguous situations with confidence. The successful candidate thrives in a dynamic environment where priorities shift frequently, demonstrating the foresight to anticipate challenges and proactively develop solutions while maintaining program momentum. They approach learning design through a dual lens, balancing learner experience with business outcomes, and can articulate the strategic value of learning initiatives to key stakeholders. Critical to success in this role is the ability to deep dive into adult learning methodologies, analyzing customer needs to design and implement innovative learning solutions that drive measurable results. The ideal candidate embraces a growth mindset, continuously seeking opportunities to improve processes and mechanisms, and demonstrates agility in adapting to changing business needs. They should be comfortable challenging existing paradigms while maintaining strong collaborative relationships, ensuring that learning programs evolve to meet both current and future organizational demands.
This role can be based out of one of these corporate locations: Boston, Seattle, Austin, Arlington.
Key job responsibilities
* Head strategic planning and execution of learning programs, ensuring alignment with business objectives and learner needs
* Build and maintain strong relationships with key stakeholders across multiple organizational levels and geographies
* Collaborate with subject matter experts to translate complex technical content into effective learning experiences
* Attend AR wide meetings to assess emerging changes to roadmaps and launch schedules to develop detailed project roadmaps, including timeline development, resource allocation, comprehensive communication strategies, and risk mitigation
* Manage multiple concurrent projects while maintaining flexibility to address emerging priorities
* Navigate ambiguous situations and shifting priorities while maintaining program momentum and deliverable quality
* Identify opportunities for scale and efficiency in learning program delivery across the organization
* Drive continuous improvement initiatives for learning programs and team processes, incorporating feedback and emerging best practices
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
About the team
Our mission is to empower Amazon Robotics and its customers worldwide by creating a learning ecosystem through multi-modal delivery of knowledge enriched by learner analytics and data-driven decisions. By providing the right learning at the right time, localized and evaluated for performance, we enable safe and efficient decisions, driving high standards and global scalability for successful AR solutions engagement.
Our Vision is to be the globally trusted source of truth for Amazon Robotics by building a collaborative and continuous learning ecosystem. We delight our customers by providing accurate, right-sized content for best-in-class, safe, and efficient interactions with robotic solutions worldwide.
