Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.
As a Systems Technical Program Manager (TPM) on the Kuiper Enterprise Service Delivery team, you will be at the forefront of revolutionizing satellite connectivity solutions. Your primary focus will be supporting proof of concepts, demonstrations, and technical trials, both at Executive Briefing Centers (EBCs) and directly at customer sites. Working closely with partners and system integrators, you'll help deploy and validate our LEO satellite solutions while providing best practices and resolving critical escalations. You'll be an integral part of a dynamic team that builds vertical solutions leveraging both the Kuiper connectivity platform and AWS solutions.
In this strategic role, you will serve as the voice of the customer, helping shape product and solution roadmaps. Your expertise will be crucial in developing comprehensive sales enablement materials, technical notes, and training programs that serve Kuiper internal teams, AWS, partners, and system integrators. Additionally, you'll be responsible for establishing system integration best practices, processes, and tools that ensure solution deployments are well-documented, automated, and capable of scaling to meet the needs of enterprise customers globally.
In this role, you will advocate for the customer and contribute to building product and solution roadmaps. You will build sales enablement material, tech notes and technical trainings for Kuiper internal teams, AWS, as well as partners and system integrators. Additionally, you’ll run tests on the Kuiper network using the latest customer terminals and compare / benchmark with competitor products to clearly demonstrate Kuiper's advantages, differentiation and explain to partners and customers the best tests to use when they evaluate Kuiper satellite solutions.
You will collaborate with engineering, product management, and business development leaders to plan and execute technical on-boarding and acceptance testing for Kuiper Satellite Services delivered to enterprise customers.
You will develop system integration best practices, processes, and tools to ensure solution deployment can be documented, automated, and scale to additional enterprise customers globally.
Export Control Requirements: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
About the team
You will be joining a team focused on driving enterprise service delivery mechanisms for all of the customer facing hardware, software and systems for Project Kuiper.
