Amazon Fresh Private Brands exists to deliver products that our customers can't live without, in service to our broader Grocery vision of being customers' most loved grocer. AFPB is doing this by delivering delicious quality and great value food products to our customers under our Amazon brands.
We are looking for a Global Insights Principal to lead our global insights program across US and EU. This role is key to AFPB being able to foresee, answer and solve customer-backwards the key strategic questions that will shape PB over the next 3+ years.
Key job responsibilities
- Answering customer-backwards the key strategic questions that will shape AFPB over the next 1-3 years: owning end-to-end from defining the problem statement, identifying and running research, writing and aligning on recommendations, mobilizing cross-functional teams and resources to solve these.
- Acting as a conduit to broader Amazon Fresh insights and category teams: ensuring that AFPB is scalably harnessing broader insights tools, metrics, and is appropriately baked into broader insights research programs.
- Scalably integrating customer insights into our AFPB operating model: identifying the critical gaps we have today and mobilizing our AFPB functional teams/ BIE support to deliver.
- Acting as a thought partner to AFPB and Amazon Fresh leadership and leading customer insights for our global organization.
About the team
AFPB is a global organization across US and EU. We sit within the broader Amazon Fresh organization and own the private brand food and beverages offering for Amazon Fresh (physical stores and online) and Core (.com, .co.uk etc).