Project Kuiper is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.
Export Control : This position requires that the candidate selected be a U.S. Citizen in order to comply with U.S. government-imposed requirements related to the nature of the work and/or where it will be performed.
Kuiper IT Services is looking to hire a skilled IT Support Engineer to provide comprehensive technical support for our infrastructure, warehousing operations, production environments, and laboratory facilities. This role is crucial in maintaining operational efficiency and ensuring reliable technology systems across our organization.
Key job responsibilities
• This is a 1st shift position working Mon-Fri. Shift starts at 8:00 AM .
• Perform work via ticketing system while maintaining standard work compliance
• Interact with network infrastructure including switches, routers, and firewalls
• Provide technical support for different test stations and their components and associated software
• Maintain system security and ensure compliance with industry standards
• Respond to and resolve critical infrastructure issues
• Perform scheduled maintenance and system upgrades
• Assist with project implementations and technology deployments
• Participate in oncall responsibilities.
About the team
Kuiper IT Services is a fast paced technical support organization that is focused on supporting large scale business initiatives while keeping a Day1 mentality. Our support scope involves several highly technical areas such as Production Operations, Lab Operations, Launch, and Warehousing.
