We are looking for a Senior User Experience (UX) Designer to join the Amazon Grocery Ads and In Store Experience (GRAISE) team, part of World Wide Grocery Store Tech (WWGST). GRAISE is the team that delights shoppers of in store grocery through innovative solutions such as the Dash Cart.
Key job responsibilities
As a Senior UX Designer for WWGST GRAISE, you will solve pervasive painpoints to create next generation in store shopping solutions that bridge on-line and in-store physical experiences. You will work side-by-side with product managers, researchers, engineers, science, industrial designers, and store designers to give form to early ideas, before bringing them to the finish line. The role requires a passion for understanding customer needs, and thinking big across digital and physical modalities. You will:
• Collaborate closely with a multi-disciplinary team to arrive at simple and intuitive customer-focused solutions.
• Apply the right creative process and deliverables at the level of fidelity required for problem at hand.
• Partner with UX research to conduct generative and evaluative research studies.
• Dive deep on customer pain-points, and triangulate inputs (quantitative and qualitative data, user and stakeholder feedback, business and technical constraints) to inform and iterate design solutions.
• Work creatively around difficult business and technical constraints to maintain a high customer experience bar.
• Define user interactions, information architecture, and visual language, to introduce improved design patterns.
• Communicate complex design concepts and decisions, clearly and persuasively, to different audiences.
About the team
You will be part of a team of passionate designers, product managers, UX researchers, applied scientists, and engineers who are delivering in store grocery experiences that shoppers love. We are curious and motivated to be a part of an ambitious program that combines deep user understanding with innovative thinking to reinvent physical grocery. Our team is located across Seattle, WA and the Boston MetroWest area - Hudson, MA.
