Job Description
The Coordinator Psychosocial reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Psychosocial Coordinator, under general supervision of the Unit Manager, and according to established policies and procedures, provides counseling, support, advocacy and discharge planning services to patients as assigned or referred. He/she assists in utilization review to payer sources for patient services rendered.
RESPONSIBILITIES
- Interviews patient and family to gather data for psychosocial assessment upon admission.
- Maintains documentation and provides reassessment during the patient's stay.
- Assesses patient's age-related needs, level of functioning and need for linkage to community services, the impact of illness, patient's emotional and physical health, and patient's support system at admission and reassesses for discharge coordination and as needed.
- Communicates appropriate clinical review information to MCO's and other payer sources to ensure maximum reimbursement of services and tracks audit information as needed.
- Facilitates decision-making process of patient and family in developing an appropriate discharge plan.
- Coordinates plans for post-hospital with appropriate community resources.
- Serves as patient advocate in all communications with internal and external systems.
- Provides education on psychosocial issues in staffing and consultations.
- Provides education regarding diagnoses and community resources to patient and family.
- Participates in department Performance Improvement initiatives.
- Provides supportive counseling and conducts patient groups.
- Demonstrates knowledge of the principles of growth and development over the life span, and possesses the ability to assess data reflective of the patient's status. Includes being able to interpret the appropriate information needed to identify each patient's requirements relative to the patient's age-specific needs.
- Assesses patient situations identifying possible abuse and neglect issues and initiates follow-up with proper agencies.
- Performs other duties as assigned.
