At Amazon, we're working to create the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven leaders to help us deliver great product experiences for our customers. We are looking for a dynamic, customer-obsessed and innovative Sr. Product Manager to join the Canada French Customer Experience team. Amazon Canada is a fast-growing business where our business model is evolving with technology and industry trends.
Improving the shopping experience for French language of preference customers is critical to our business. We need to understand the end-to-end shopping journey to identify engineering and translation gaps in areas such as search relevance, detail page attributes, etc. and propose solutions to address these customer pain points. We also need to identify new opportunities where Canada could leverage advances in emerging technologies such as Large Language Models to create an ideal secondary language shopping experience.
The Sr. Product Manager is a proven, well-rounded problem solver who will own and drive this charter. The ideal candidate is highly analytical, adaptable and enjoys the intellectual challenge associated with learning, launching, and evolving the products which drive our business. You will work in a fast-paced retail environment and be required to lead not only at the strategic level, but also tactically by diving deeply into business and technical domains to unlock opportunities and course-correct as required. You will need to be comfortable interfacing and influencing across a variety of functional and technical teams, and with individuals at senior levels. As part of your work with global business and technology teams, you must have the leadership presence and communication skills to drive change.
Key job responsibilities
• Effectively work back from the customer to define the ambiguous into meaningful problem statements and solutions
• Build roadmaps that prioritize development based on business impact
• Calculate quantitative value for prioritization and development justification
• Manage the end-to-end development process from problem identification, requirements gathering, solution design, coding, and implementation
• Communicate complex requirements, project status, and tradeoffs, across tech and business stakeholders spanning all organization levels
