Are you a pragmatic leader who thrives on transforming ideas into reality with precision and purpose? Do you have a knack for cross-team coordination, simplifying the complex, and delivering reliable results? Are you eager for an opportunity to join a global team focused on driving value to our customers and Amazon Web Services (AWS)? AWS is seeking a customer-obsessed CX Coordinator to join the Private Pricing Programs and Experiences (3PX) team.
In this role, you will join a dynamic team to develop new products to drive innovation and automation in Private Pricing. The CX Coordinator, 3PX is responsible for managing the full lifecycle of complex, cross-functional programs with considerable impact across multiple organizations. This role requires scoping and creating project plans, developing repeatable processes, creating and managing metrics, coordinating and driving execution, and communicating to senior management on status, risks, and program and process changes. Through this work, you will play an instrumental role in building the Private Pricing Program brand, driving awareness and adoption, and increasing deal count and velocity.
The ideal candidate works independently, seeking guidance as needed. With a solid understanding of the business problems, tools, workflows, and the interdependencies that pertain to Private Pricing, you make connections and make sure the right people are part of the conversation. You solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks). You oversee gaps between teams, processes and systems, helping teams reduce exposure to failure risks and effectively communicate impacts. You measure success by impact (vs. size of effort), and continuously inspect both approach and output to incrementally raise the bar over time.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
