The Amazon Web Services (AWS) Executive Briefing Program (EBC) is seeking an experienced Sr. Briefing Program Manager to manage and deliver high value executive briefings to our customers in our Executive Briefing Center in Seattle, WA.
As a Sr. Briefing Program Manager, you are responsible for the overall success of onsite executive briefings. This includes managing planning processes, timelines, stakeholder expectations & communications, executive engagement, and the successful delivery of briefings onsite including meeting facilitation.
In this role you will partner with internal stakeholders to provide strategic consultation during the briefing planning process. You will work backwards from the customer's business objectives to develop bespoke briefing agendas that solve specific customer challenges and drive adoption of AWS services.
You will work closely with account executives and business leaders from across AWS to regularly review key EBC metrics, identify gaps in content offerings and recommend solutions, and educate stakeholders on the value of the program.
The ideal candidate is a self-starter with the ability to build partnerships. They will have excellent project management and analytical skills and be able to manage multiple projects simultaneously. The candidate must be able to communicate effectively with executive stakeholders and deliver independently on both strategic and tactical program initiatives. The candidate should be organized, comfortable establishing processes and guidelines, collaborative, and able to work backwards from the customer to make complex data-driven decisions.
The position is in Seattle, WA. Relocation assistance offered from within the U.S.
Key job responsibilities
• Manage end-to-end briefing planning process for executive briefings hosted in the Seattle, WA Executive Briefing Center
• Develop briefing agendas and facilitate experiences that connect AWS executive leaders, technical subject matter experts, and customers for strategic, 1:1 outcome-based discussions
• Create mechanisms and drive efficiencies to deliver briefings at scale
• Build key relationships to drive the successful delivery of a streamlined experience to internal stakeholders and customers
• Work with sales, marketing, and technical communities to develop enablement materials for AWS sales teams to promote program value and adoption
• Improve, and in some cases, develop standard operating procedures
• Utilize exceptional communication skills to set appropriate expectations with internal and external stakeholders throughout the briefing planning process
• Identity opportunity to continually raise the bar for stakeholders by driving YoY process improvements
• Travel: <10% time
A day in the life
As a Sr. AWS Briefing Program Manager, your days will be spent hosting customers at our Seattle center, meeting with account teams to plan and craft customer engagements, and sourcing the right AWS speaker to meet with customer to achieve their desired business objectives. About 25-50% of the work week is spent hosing customers while the remainder is spent planning future engagements and working with our team to drive program efficiencies and improve the customer experience.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
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Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
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