Amazon Business (AB) is re-inventing B2B eCommerce by offering business customers of all sizes the same advantages Amazon has already brought to consumers including broad selection, low pricing, unique delivery experiences, and great customer service. WW Ops Amazon Business is building the operations and supply chain solutions that will enable AB’s rapid growth by re-engineering many parts of our supply chain to offer bulk, consolidated, pallet deliveries and many other services that business customers require. As a core team member, you will be involved in helping re-imagine what a B2B supply chain should look like and playing a key role in the technology that will power our supply chain.
The Amazon Business Operations team is looking for a Senior Supply Chain Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technological projects/programs. This role will focus on delivering on bespoke delivery requirements strategic customers and contractual spend agreements. This includes being responsible for creation, improvement, and scaling of new processes to further the capabilities of Amazon Business to be a primary supplier for business needs. You will engage with Amazon Business sales force and directly with Amazon Business customers to understand their needs and work with tech and ops teams to build global solutions. Creativity will be needed to leverage new and existing processes, from internal and external organizations, to unlock the spend of our large and strategic customers. Having a focus on how to streamline and scale the business is key for success in the role.
This position has the option to be located in Bellevue, WA, Nashville TN, or Phoenix, AZ.
Key job responsibilities
- Manage new and existing programs, successfully delivering difficult projects and goals across multiple organizations
- Work directly with external providers, customers, and partner teams to craft and deliver scalable solutions
- Partner with other program managers to secure resources, scope efforts, set project priorities and milestones and drive delivery
- Own program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate
- Influence design and development of strategic processes
- Work with program managers and business leaders to communicate and impact critical business initiatives
- Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects and using this data to drive/influence business decisions
- Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers
- Manage post-launch support plans (e.g., post-mortem, issue/ticket management, etc.) and look for opportunities to improve program quality and operational excellence
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stock
