Prime Video’s Studios Technology Services team is searching for a Manager, Site Reliability Engineering. The Studios Technology Services team supports our Media Supply Chain, Production Technology workflows, and Studios business teams (finance, marketing, asset management, productions). We work in a team environment and interact with engineering, productions and studio executives at all levels. Our Infrastructure Engineering team is looking for a Sr Manager of Site Reliability Engineering to lead and manage critical infrastructure, applications, and a high performing team. The team will operationalize the delivery and reliability of these systems and discover innovative ways to scale and operate them reliably as we expand. You will manage the systems to ensure that critical infrastructure is operating optimally and implement mechanisms to prevent service impacting incidents. You will utilize trends and metrics to identify opportunities for improvements within existing frameworks, tools and processes to continuously improve systems. Our SREs focus on automating infrastructure and enabling our partners and platforms at scale with engineering best practices in mind.
Key job responsibilities
Building, leading, and managing a high-performing team of site reliability engineers and managers.
Supporting a variety of complex systems, infrastructure, and applications.
Overseeing technical analysis, cost and effort estimation, production environment platform/system design, architectural fit and compliance, resource schedules, delivery milestones, collaboration, and overall production environment quality.
You will be comfortable designing, documenting, planning and operating, as well as resolving critical issues.
It is important that you can earn trust of your peers and stakeholders through your body of work and day to day interactions.
This role requires ambition, thinking big, self-motivation, and the ability to thrive in a fast-paced, collaborative, and startup-like environment.
Develop goals and strategy for the team. Build relationships and influence internal customers and partner teams. Manage on-call rotations across continents.
A day in the life
Comfortable designing, building, deploying, and operating cloud systems, as well as resolving critical issues.
Champions SRE best practices, Infrastructure as Code (IaC); provides thought leadership; establishes enterprise-level infrastructure patterns.
Provides coaching and mentorship to team members.
Collaborates with other teams and engineers to find innovative solutions for moderately complex problems.
Developing technical documentation to support projects, initiatives, SoWs and proposals.
About the team
Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads.
Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.
As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.
We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!
