We are seeking a talented Business Intelligence Engineer to join our Healthcare Security team at Amazon. In this role, you will play a crucial part in extracting meaningful insights from large volumes of data to drive informed decision-making in healthcare security. The ideal candidate will possess expert-level skills in SQL, ETL processes, and data visualization tools like Tableau, coupled with communication abilities. We're looking for a self-motivated individual who thrives in ambiguous, fast-paced environments, can think strategically while maintaining attention to detail, and has a passion for working with business intelligence tools and multidimensional datasets.
Amazon’s mission is to make it dramatically easier for customers to access healthcare products, reinvent healthcare and deliver the future of medicine. Towards this mission, Amazon is building technology, products, and services that help customers find, buy, and engage with the healthcare solutions they need. Because maintaining customer trust is the foundation of our business, we build healthcare services with industry leading security controls that protect our customers’ most sensitive data.
Key job responsibilities
- Collaborate with Healthcare Security stakeholders to understand their data needs and recommend appropriate business intelligence solutions.
- Partner with Data Engineering teams to define and structure data elements that enable robust analytical capabilities for healthcare security metrics.
- Develop and maintain comprehensive dashboards, reports, and analytical models to track key performance indicators (KPIs) such as issue health, third-party assessments, and security certifications.
- Design and implement ETL processes to integrate data from multiple sources, including ServiceNow, Asana, and Zendesk, to create a unified view of healthcare security data.
- Create and maintain documentation for data models, ETL processes, and reporting solutions to ensure knowledge transfer and system maintainability.
- Analyze complex datasets to identify trends, patterns, and anomalies in healthcare security metrics, providing actionable insights to leadership.
- Collaborate with cross-functional teams, including application security, cloud infrastructure, and third-party risk management, to ensure data accuracy and relevance.
- Develop forecasting models to predict future trends in security issues, assessments, and certifications.
- Stay current with emerging technologies and best practices in business intelligence and data analytics, particularly as they relate to healthcare security.
- Contribute to the wider Amazon analyst community, sharing knowledge and best practices in healthcare security analytics.
About the team
At Amazon, we're on an ambitious journey to transform how people experience healthcare - making it radically simpler, more accessible, and truly customer-centric. We're not just dreaming about the future of medicine - we're actively building it through technology and innovative solutions that put healthcare at fingertips of millions of people. Every day, our teams push boundaries to create seamless ways for customers to discover, access, and engage with the healthcare services they need. We're combining Amazon's culture of innovation with technology to break down traditional barriers in healthcare. And while we're moving fast to revolutionize the industry, we never compromise on what matters most: customer trust.
Why Amazon Security
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.
Training and Career growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.
Join us as we reshape healthcare for generations to come!
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