Project Kuiper is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.
Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
Candidates must be 18 years or older with the ability to understand and adhere to all job requirements and safety guidelines.
Key job responsibilities
• Ensuring effective onboarding and a positive onboarding experience across all associate levels
• Develop and track effectiveness of training programs, including orientation
• Monitor adherence to the established training programs to ensure high quality delivery of training
• Recruit, train and develop our learning technicians to ensure the best training outcomes
• Ensuring positive and effective collaboration between the learning team and relevant stakeholders
• Analyzing and interpreting metrics such as learning curves and quality defects to identify areas for improvement
• Creating and updating learning materials/processes and SOP’s
• Providing training to the learning team on changes to learning materials/processes
• Providing coaching to employees regarding execution of standard work and performance
• Contributing to the development of Kuiper wide training material/processes, working on projects to align on Kuiper fulfillment training programs
• Balance and prioritize multiple tasks
