Opportunity to Lead a Strategic Program:
Reshape Amazon's Speed Perception and Reduce Cost-to-Serve. Join our dynamic team and lead a pivotal program within Amazon's IES DEX organization to drive sustainable change and transform the customer experience across the Amazon shopping funnel.
“Amazon's motto is customer obsession, but it has another infatuation — speed.”
“Amazon's brand identity has long rested on the promise of getting parcels to customers as quickly as possible.”
As a Senior TPM, you will be responsible for building region-aware and speed-optimized experiences that enhance Amazon's speed perception while simultaneously reducing the overall Cost-to-Serve. Through your innovative thinking and cross-functional collaboration, you will shape the future of Amazon's operational efficiency and customer delight.
In this role, you will lead and work with a talented team to innovate and deliver business and software solutions. Your ability to define and develop analytical solutions is essential. You will work with teams across Amazon and interact with business stakeholders directly. In addition, successful candidates will lead by example, balance analytical responsibilities while participating in cross team efforts, including architecture planning.
To be successful in this role, you should be comfortable gathering requirements across the many retail systems, creating and maintaining technical project plans and diving into the technical details to understand the nuances and complexities involved. If this sounds like you, let's talk more!
Key job responsibilities
The ideal candidate will have hands-on project and program management skills, leading large cross-functional projects from definition to launch.
As a Technical Program Manager on the team, you will:
- Have end to end ownership of cross-functional projects, including program definition, roadmap planning, resource planning and project execution.
- Manage multiple complex systems and organizations, make appropriate trade-offs between business vs. technical constraints, clearly communicate goals, roles, and responsibilities.
- Be hands on in driving the delivery of critical business initiatives, managing all aspects of the project such as project planning, requirements definition, risk management, communication, and implementation planning.
- Work closely with business and operations leadership, including executive leadership at Amazon, to define the product and provide updates on the program.
- Be a technical problem solver on the team, identifying innovative solutions to project deadlocks and resolving issues and constraints through consensus and sound judgment.
- Oversee both business initiatives and strategic projects focused on reducing launch time and total cost.
- Own project decisions, achieving tactical goals while retaining a strategic focus.
Few teams offer the opportunity to make a significant impact on customers and businesses and shape the future of e-commerce. If you're up to the challenge, we'd love to talk to you.
A day in the life
You will typically split your day focused on strategizing, planning & coordination, execution & problem solving, and providing stake holder updates.
About the team
Our team represents who we are as an employer, why we’re passionate about innovating for our customers, and why others should join us. We build strong relationships with our partners, dive deep into data, and continuously learn as we drive results.
At Amazon, we value diverse backgrounds and experiences. Even if you don’t meet every qualification in the job description, we encourage you to apply.
