Do you want to support the U.S. Intelligence Community’s mission with world class services, delivered with the highest security, availability, and scalability possible? Are you passionate to operate services at scale while deep diving issues and harnessing your customer obsession? Then look no further!
Amazon Dedicated Cloud (ADC) Engineering combines operational support and systems engineering to build and run large-scale, massively distributed, fault-tolerant services and systems dedicated to U.S. Government customers. ADC Engineers ensures that AWS services - both our internally and externally-visible services - continually raise the bar on security, availability, and scalability. Additionally, ADC Engineers keep an ever-watchful eye on our systems' capacity and performance. Much of our focus is to optimizing existing systems, building infrastructure and eliminating work through automation. You’ll have the opportunity to manage the complex operational challenges of scale, which are unique to AWS, while using your expertise to work with other teams and engineers to drive large-scale system decisions.
ADC Engineering’s culture of diversity, intellectual curiosity, problem solving, and openness is critical to its success. Our organization brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big and take risks in a fault-free environment. We promote self-direction to work on meaningful projects, while also striving to create an environment that provides the support and mentorship needed to learn and grow.
Behind everything our customers see is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services. We have unmatched experience, maturity, reliability, security, and performance that our customers depend upon for their most critical applications. AWS has the most operational experience, at greater scale, of any cloud provider. We're proud of our engineers and love taking things apart to rebuild them. For over 15 years, we have been delivering cloud services to millions of customers around the world.
This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.
This position can sit in Denver CO, Herndon VA, Columbia, MD, or Seattle WA.
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Key job responsibilities
- Support software services before they go live in Amazon Dedicated Clouds through activities such as testing, integration and establishing key infrastructure
- Maintain software services once they are live by measuring and monitoring availability and overall health of the environment
- Scale systems sustainably through mechanisms, automation, and evolve systems by pushing for changes that improve reliability and velocity
- Actively involved in hiring and building the AWS team
- Effective communication with internal customers, coordinating between teams, developers, escalation points
- Periodically support a 24/7 on-call rotation
A day in the life
Mentorship & Career Growth
We have a career path for you no matter what stage you’re in when you start here. As we strive to become Earth’s Best Employer, we know we must continuously raise our performance bar. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
About the team
Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.
