Amazon is seeking a high-judgment, self-motivated, and intuitive communications expert and business advisor to join the Operations Internal Communications team. This role will support Amazon Robotics operations initiatives for frontline employees and Reliability, Maintenance & Engineering (RME) technician communications. The position will provide strategic communication counsel to executives by advising on programs, advocating for employees, driving thought leadership, and leading communications – including for executives overseeing the programs. This role will provide strategic communication counsel to cross-functional partners on a wide range of topics, manage issues and change communications; and execute on employee communications, programs, and experiences. The ideal candidate will insist on the highest standards, be right a lot, dive deep into details, have a strong bias for action and sense of ownership, distill information to find common threads between projects, and be energized by juggling priorities. They’ll keep composure in fast-moving situations, embrace ambiguity and changing tides, be able to quickly get up to speed on complex issues, anticipate employee questions/reactions, and quickly prepare thorough messaging strategies.
Key job responsibilities
• Earn trust, provide counsel, and effectively communicate with a range of internal stakeholders in the business and across the global corporate communications organization
• Develop innovative internal communications strategies, clear narratives, and tactics that engage frontline employees and leaders
• Lead development and execution of communications for new programs, policies, and changes
• Manage and contribute content for RME, aligned with operational goals
• Formulate a clear point of view on issues and create a concise and well-written narrative to address it (sometimes on-call)
• Raise the bar through passion for internal communications, willingness to take risk, impeccable judgment, and logic and care in decision-making
• Roll up sleeves and get work done, even when at times it’s outside the scope of the job
• Exercise extremely high judgment, particularly in narrow timeframes.
About the team
The Operations Internal Communications team comes to work each day to obsess over the Amazonian experience. We are stewards of our corporate reputation and consistently seek ways to build brand ambassadors from the inside out. We create and deliver communications and experiences to keep our employees informed, engaged, and proud to be Amazonians.
